At a Glance
- Tasks: Conduct research to improve client experiences in asylum and modern-day slavery services.
- Company: Migrant Help is a leading charity supporting displaced individuals across the UK since 1963.
- Benefits: Enjoy flexible working hours, enhanced leave, and access to employee discounts and wellbeing support.
- Why this job: Make a real impact by using your lived experience to shape vital services for vulnerable people.
- Qualifications: Must have lived experience with Migrant Help services and strong research and analytical skills.
- Other info: This role requires a DBS check and offers a chance to work from home with travel across London.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Lived Experience Research Coordinator role at Migrant Help. Migrant Help have an exciting opportunity to recruit a Lived Experience Research Coordinator to join our team!
Location: Homebased (with regular travel required across London and surrounding counties)
Contract: 7 month fixed term
Hours: 21 hours per week
About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential.
The Lived Experience Research Coordinator role: Part of the Client Voice team, the Lived Experience Research Coordinator is a new and exciting role at Migrant Help. You will support a National Lived Experience Advisory Panel (LEAP)-led research project. This co-production project, in partnership with the University of Westminster, aims to improve the client experience in our Asylum and Modern-Day Slavery services. You will be responsible for gathering and analysing data, presenting findings to diverse audiences, and contributing to service improvements for those services.
To enable success in the post the successful candidate MUST have lived experience of our Migrant Help services, either provided by our Asylum or Modern-Day Slavery Teams. This specific experience is required due to the nature of the role as they will be responsible for gathering and analysing data, presenting findings to diverse audiences, and contributing to service improvements for those services.
Key responsibilities of our Lived Experience Research Coordinator:
- Conducting research on client experiences within Migrant Help's Asylum and Modern-Day Slavery services
- Developing research methods in collaboration with university researchers and LEAP members
- Supporting LEAP members and other people with lived experience to take part in research as appropriate
- Analysing client feedback and other relevant data
- Drafting and coordinating sign-off of final report
- Conducting interviews with clients and identifying key themes and insights
- Adhering to internal protocols and processes to ensure timely and appropriate escalation of safeguarding concerns
- Signposting clients to support services when necessary, ensuring their well-being is prioritised and upholding professional boundaries
The skills and abilities you need:
- Familiarity with ethical considerations in research.
- Experience in engaging diverse stakeholders, including those with lived experience.
- Passion for research and improving services for clients
- Strong IT and analytical skills and ability to interpret qualitative and quantitative data.
- Public speaking skills and confidence in delivering presentations.
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:
- This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:
- Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
These are some of the benefits we offer:
- Our working week is 35 hours per week offering flexibility and work life balance
- Enhanced family friendly provisions
- Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
- Option to buy or sell up to 5 days of annual leave
- Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
- Migrant Help offers employees a non-contributory pension scheme. Migrant Help pays 8% worth of employee salary into the pension scheme.
Closing Date: 13th July 2025
If you are interested in becoming our new Lived Experience Research Coordinator, please click 'APPLY' today. We look forward to hearing from you!
We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job. Applicants must be available to start in the role during the week of 1st September, subject to pre-employment checks.
We are proud to be a member of the Experts by Experience Employment Network (www.ebeemployment.org.uk), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at https://www.ebeemployment.org.uk/ebe which may help in preparing your job application.
Lived Experience Research Coordinator employer: Migrant Help ?
Contact Detail:
Migrant Help ? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lived Experience Research Coordinator
✨Tip Number 1
Make sure to leverage your lived experience when networking. Connect with individuals who have worked in similar roles or organisations, especially those within the charity sector. Sharing your story can create a strong bond and may lead to valuable insights or referrals.
✨Tip Number 2
Familiarise yourself with the ethical considerations in research, particularly in relation to vulnerable populations. This knowledge will not only help you in interviews but also demonstrate your commitment to responsible research practices.
✨Tip Number 3
Practice your public speaking skills by presenting your ideas to friends or family. Being able to confidently articulate your thoughts and findings is crucial for this role, as you'll be presenting to diverse audiences.
✨Tip Number 4
Engage with the National Lived Experience Advisory Panel (LEAP) if possible. Understanding their work and how they contribute to research can provide you with insights that will be beneficial during your application process and in the role itself.
We think you need these skills to ace Lived Experience Research Coordinator
Some tips for your application 🫡
Highlight Your Lived Experience: Make sure to clearly articulate your lived experience with Migrant Help services in your application. This is a crucial aspect of the role, so share specific examples that demonstrate how your background aligns with the responsibilities of the Lived Experience Research Coordinator.
Showcase Research Skills: Emphasise any previous research experience you have, particularly in qualitative and quantitative analysis. Mention any relevant methodologies you've used and how they can contribute to the research project at Migrant Help.
Demonstrate Communication Abilities: Since the role involves presenting findings to diverse audiences, highlight your public speaking and presentation skills. Provide examples of past experiences where you successfully communicated complex information to various stakeholders.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the Lived Experience Research Coordinator position. Use keywords from the job description and ensure your documents are well-structured and free of errors before submitting them through our website.
How to prepare for a job interview at Migrant Help ?
✨Highlight Your Lived Experience
Make sure to share your personal journey and how it relates to the services provided by Migrant Help. This role specifically requires lived experience, so be prepared to discuss how your background has shaped your understanding of the challenges faced by clients.
✨Demonstrate Research Skills
Be ready to talk about any previous research experience you have, especially in qualitative and quantitative analysis. Discuss specific methods you've used and how they can apply to the role of Lived Experience Research Coordinator.
✨Engage with Ethical Considerations
Familiarise yourself with ethical considerations in research, particularly when working with vulnerable populations. Be prepared to discuss how you would ensure the well-being of clients while conducting research.
✨Prepare for Public Speaking
Since the role involves presenting findings to diverse audiences, practice your public speaking skills. Think of examples where you've successfully communicated complex information clearly and confidently.