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- Tasks: Supervise the team and ensure excellent customer service in a vibrant retail environment.
- Company: Join The Original Factory Shop, a leading retailer offering big brands at unbeatable prices since 1969.
- Benefits: Enjoy competitive salary, colleague discounts, training, career growth, and more perks!
- Why this job: Be part of a friendly team that values customer satisfaction and teamwork while achieving store goals.
- Qualifications: Retail experience and a passion for customer service are essential; teamwork skills are a must.
- Other info: This role is a 20-hour contract based in Seaton, Devon.
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain's local high streets. We source "must buy" quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.
We currently have an exciting opportunity for a Supervisor to join our Seaton team. We are looking to recruit a Supervisor (20 Hours contract). As a Supervisor, you will assist the Management team in creating a friendly, welcoming, customer-focused environment that delivers great results and a great place to work. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store's goals.
If you have retail experience, understand good customer service, have the ability to meet challenging targets and can work well in a team, then we would love to hear from you.
The Original Factory Shop benefits include:
- Competitive Salary
- Colleague Discount
- In-store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition scheme
- And more!
Please click Apply to start your application. For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com. The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.
Supervisor 20 Hours employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor 20 Hours
✨Tip Number 1
Familiarise yourself with The Original Factory Shop's values and customer service approach. Understanding their commitment to providing quality products at bargain prices will help you align your answers during any interviews.
✨Tip Number 2
Highlight your retail experience in conversations or networking opportunities. Share specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
✨Tip Number 3
Prepare to discuss how you can contribute to a friendly and welcoming environment. Think of ways you've fostered teamwork and collaboration in past positions, as this is crucial for the Supervisor role.
✨Tip Number 4
Research common challenges faced in retail management and be ready to share your strategies for overcoming them. This shows your proactive approach and readiness to tackle the demands of the Supervisor position.
We think you need these skills to ace Supervisor 20 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position. Tailor your application to highlight relevant retail experience and customer service skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, any supervisory roles, and your ability to meet targets. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've successfully managed teams or improved customer service in past roles, aligning with the company's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Original Factory Shop
✨Show Your Customer Service Skills
As a Supervisor, you'll need to demonstrate your commitment to customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, as this will show your potential employer that you understand the importance of creating a welcoming environment.
✨Highlight Your Team Leadership Experience
Since the role involves supervising a team, be ready to discuss your leadership style. Share specific instances where you've successfully led a team, resolved conflicts, or motivated colleagues to achieve targets. This will help illustrate your capability to manage and inspire others.
✨Understand the Brand
Familiarise yourself with The Original Factory Shop's values and product offerings. Being knowledgeable about their brand and what they stand for will not only impress your interviewers but also show that you're genuinely interested in the position and the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully navigated difficult customer interactions or team dynamics, as these will showcase your critical thinking and adaptability.
