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- Tasks: Lead a dynamic team to manage stock and ensure top-notch customer service.
- Company: Join Next, a leading FTSE-100 retail company with over 35,000 employees.
- Benefits: Enjoy flexible working, discounts, health services, and a supportive work environment.
- Why this job: Be part of a fast-paced team that values leadership and personal development.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: Opportunities for apprenticeships and financial wellbeing support available.
To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders.
To be a successful Stock Manager you will:
- Support the Store management team across the back of house areas and communicate effectively with the Store Manager
- Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
About You:
- You are passionate about our customers, our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit
- You are a great communicator who is friendly, calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
- A team player who works at their best in a result driven, fast and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- An effective multi-tasker who can plan, organise and prioritise your workload
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment.
About Us:
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team:
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Stock Manager - Romford Gallows Corner (N94250) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Manager - Romford Gallows Corner (N94250)
✨Tip Number 1
Familiarise yourself with Next's values and culture. Understanding what drives the company will help you align your answers during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight your leadership style, how you motivate others, and any specific achievements that showcase your ability to meet performance targets.
✨Tip Number 3
Research common challenges faced by Stock Managers in retail. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Next if possible. They can provide valuable insights into the role and the company, which can help you tailor your approach during the interview process.
We think you need these skills to ace Stock Manager - Romford Gallows Corner (N94250)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in stock management and team leadership. Use specific examples that demonstrate your ability to motivate and inspire a team, as this is crucial for the Stock Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team dynamics. Mention how your previous experiences align with the responsibilities of the Stock Manager position, particularly in achieving performance targets and managing stock processes.
Showcase Your Communication Skills: Since effective communication is key for this role, ensure your application reflects your ability to communicate clearly and efficiently. Use concise language and structure your application well to make it easy for the hiring team to read.
Highlight Problem-Solving Abilities: Include examples in your application that showcase your problem-solving skills and ability to adapt to change. This will demonstrate your capability to handle the fast-paced and challenging environment described in the job listing.
How to prepare for a job interview at Next
✨Show Your Leadership Skills
As a Stock Manager, you'll need to inspire and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, focusing on your coaching and motivational techniques.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and effective problem-solving. Think of specific instances where you've tackled challenges in a fast-paced environment and be ready to discuss your thought process during the interview.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing your previous experiences and how they relate to the job you're applying for.
✨Emphasise Customer Focus
Since the role revolves around providing excellent customer service, be sure to highlight your passion for customers. Share stories that showcase your commitment to enhancing customer experiences and how you can contribute to the company's goals.
