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- Tasks: Manage banking operations teams and oversee card-related projects.
- Company: Join May Business Consulting, a dynamic international consultancy focused on digital transformation.
- Benefits: Enjoy hybrid work, free training, and English classes tailored to your level.
- Why this job: Be part of exciting international projects in a supportive, growth-oriented environment.
- Qualifications: 5+ years in banking operations with strong knowledge of cards and fraud management.
- Other info: Open salary package based on your experience and expectations.
The predicted salary is between 36000 - 60000 £ per year.
Hola! En MBC seguimos creciendo y ahora buscamos un Operations Specialist - Banking Operations.
Sobre MBC
May Business Consulting es una empresa de consultoría internacional que ofrece asesoría en transformación digital, gestión del cambio, eficiencia y control. Tenemos un enfoque centrado completamente en el cliente, nos involucramos 100% de manera proactiva para maximizar nuestro valor agregado. Tenemos oficina en España y Reino Unido. Trabajamos en proyectos internacionales con entidades financieras, fintechs y startups.
Sobre el perfil
Buscamos un perfil de especialista en operaciones bancarias, con experiencia en tarjetas de débito y crédito, fraude, proveedores como Redsys, y una alta capacidad para gestionar equipos, procesos y proyectos relacionados con tarjetas.
Funciones:
- Gestión de equipos internos y externos de operaciones (BAU).
- Representación del área de tarjetas en comités y foros del banco.
- Gestión de incidencias y coordinación de planes de acción.
- Control y mejora de SLAs.
- Implementación de proyectos de tarjetas, en colaboración con equipos IT.
- Seguimiento de cambios de VISA y Mastercard.
- Apoyo al modelo de control y documentación operativa.
- Gestión presupuestaria de proveedores de tarjetas.
Al menos 5 años de experiencia en funciones similares. Conocimiento profundo del mundo de tarjetas, fraude y procesamiento de pagos. Experiencia con Redsys. Estudios en Administración de Empresas, Derecho o Ingeniería. Nivel alto de inglés.
Mejor si tienes...
- Afán de superación
- Empatía y capacidad de trabajo en equipo
- Capacidad de aprendizaje y atención al detalle
- Orientación al cliente
Paquete retributivo abierto: Nos adaptamos a tu experiencia y expectativas. Formación gratuita para ayudarte en tu crecimiento profesional. Clases de inglés gratis dependiendo de tu nivel. Participar en diversos proyectos interesantes con enfoque internacional y en un sector en continuo crecimiento.
Lugar: Madrid HÍBRIDO. Únete a una empresa joven de consultoría y continúa con tu crecimiento y desarrollo profesional. Trabaja en proyectos internacionales con buen ambiente de trabajo.
Operations Specialist - Banking Back & Middle Office · Madrid · Híbrido employer: May Business Consulting
Contact Detail:
May Business Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist - Banking Back & Middle Office · Madrid · Híbrido
✨Tip Number 1
Familiarise yourself with the latest trends in banking operations, especially around debit and credit cards. Understanding the current landscape will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the banking sector, particularly those who have experience with Redsys or similar payment processing systems. Building connections can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and projects related to card operations. Be ready to share specific examples that highlight your leadership skills and problem-solving abilities.
✨Tip Number 4
Showcase your customer orientation by thinking of ways to improve client interactions within banking operations. Having concrete ideas can set you apart as a proactive candidate who is focused on adding value.
We think you need these skills to ace Operations Specialist - Banking Back & Middle Office · Madrid · Híbrido
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operations Specialist position. Familiarise yourself with banking operations, particularly in relation to debit and credit cards, fraud management, and working with providers like Redsys.
Tailor Your CV: Customise your CV to highlight relevant experience in banking operations, team management, and project coordination. Emphasise your knowledge of SLAs and your ability to implement projects, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your skills in managing teams and processes related to card operations, and express your eagerness to contribute to MBC's client-focused approach.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Operations Specialist role.
How to prepare for a job interview at May Business Consulting
✨Know Your Banking Operations
Make sure you have a solid understanding of banking operations, especially in relation to debit and credit cards. Familiarise yourself with the latest trends and challenges in the industry, as well as the specific processes and systems used by the company.
✨Showcase Your Team Management Skills
Since the role involves managing internal and external teams, be prepared to discuss your experience in team leadership. Share examples of how you've successfully coordinated projects and resolved conflicts within teams.
✨Demonstrate Problem-Solving Abilities
The job requires managing incidents and coordinating action plans. Be ready to provide examples of how you've tackled challenges in previous roles, particularly in relation to fraud management or process improvements.
✨Highlight Your Client-Centric Approach
As the company values a customer-centric approach, emphasise your ability to understand client needs and deliver solutions that add value. Prepare to discuss how you've previously engaged with clients to enhance their experience.
