At a Glance
- Tasks: Manage a portfolio of top-tier clients and ensure their pension schemes are administered excellently.
- Company: Mercer is a global leader in investment, health, and retirement solutions.
- Benefits: Enjoy hybrid work, competitive salary, private healthcare, and professional development opportunities.
- Why this job: Make an impact while working with major international companies and building lasting relationships.
- Qualifications: Experience in pensions or financial services; QFA qualification preferred; strong communication skills.
- Other info: Join a diverse and inclusive team committed to your growth and well-being.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a talented individual to join our Client Servicing Pensions Team at Mercer. This role can be based in either Dublin or Cork. This is a hybrid role that has a requirement of working at least three days a week in the office. Ready to take ownership of your career and work with some of the world’s leading companies? In this role, you’ll manage your own portfolio of large multinational clients, building trusted relationships and ensuring their pension schemes are administered to the highest standards. We are looking for a confident and proactive individual, who is passionate about delivering excellence! At Mercer, we don’t just administer pensions—we help secure financial futures.
If you’re looking for a role where you can grow, lead, and make an impact, we’d love to hear from you!
We will rely on you to:
- Serve as the main point of contact for a portfolio of global, blue-chip clients
- Administer complex Defined Contribution (DC) pension schemes with precision
- Provide tailored support and strategic insight to help clients meet their pension obligations
- Coordinate with internal specialists to deliver seamless service
- Ensure compliance with industry regulations and internal controls
What you will need to have:
- Experience in the pensions or financial services industry
- QFA qualification or actively working towards it
- Excellent communication and interpersonal skills, with a client-focused mindset
- Strong time management and the ability to prioritise effectively
- Meticulous attention to detail and a commitment to high-quality work
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Take ownership: Run your own portfolio and build lasting client relationships.
Global impact: Work with major international companies on high-value pension schemes.
Career growth: Access clear progression paths and industry-leading training.
Hybrid/flexible work: Balance office collaboration with remote autonomy.
Comprehensive benefits: Competitive salary, generous pension, private healthcare, and more.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realise their investment objectives, shape the future of work and enhance health and retirement outcomes for their people.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Client Servicing Pensions Administrator – Manage Top-Tier Clients at Mercer employer: International Catalyst Services, LLC
Contact Detail:
International Catalyst Services, LLC Recruiting Team
reasonableaccommodations@mmc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Client Servicing Pensions Administrator – Manage Top-Tier Clients at Mercer
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the pensions industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and proactive in your role.
✨Tip Number 2
Network with professionals in the pensions and financial services sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at Mercer.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to deliver tailored support and strategic insights, as these are key aspects of the role.
✨Tip Number 4
Showcase your attention to detail by preparing questions about Mercer’s approach to compliance and internal controls. This will reflect your understanding of the importance of these elements in administering pension schemes.
We think you need these skills to ace Client Servicing Pensions Administrator – Manage Top-Tier Clients at Mercer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the pensions or financial services industry. Emphasise any qualifications, such as a QFA, and showcase your communication and interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering excellence in client servicing. Mention specific examples of how you've built trusted relationships with clients and administered complex pension schemes.
Highlight Attention to Detail: In your application, provide examples that demonstrate your meticulous attention to detail. This is crucial for ensuring compliance with industry regulations and internal controls.
Showcase Your Proactivity: Illustrate your proactive approach in previous roles. Discuss how you have taken ownership of projects or client portfolios, and how this has led to successful outcomes for clients.
How to prepare for a job interview at International Catalyst Services, LLC
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Servicing Pensions Administrator. Familiarise yourself with pension schemes, especially Defined Contribution (DC) plans, and be ready to discuss how your experience aligns with these requirements.
✨Showcase Your Communication Skills
Since this role involves managing relationships with large multinational clients, demonstrate your excellent communication and interpersonal skills. Prepare examples of how you've successfully interacted with clients in the past, focusing on your client-focused mindset.
✨Highlight Attention to Detail
Given the meticulous nature of pension administration, be prepared to discuss specific instances where your attention to detail made a significant impact. This could include examples of how you ensured compliance with regulations or improved processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and time management skills. Think of situations where you had to prioritise tasks effectively or coordinate with internal teams to deliver seamless service.