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- Tasks: Lead and develop services to combat homelessness in North Staffordshire and Cheshire East.
- Company: Join Concrete, a charity dedicated to erasing homelessness and supporting vulnerable communities.
- Benefits: Enjoy a competitive salary, career growth opportunities, and the chance to make a real impact.
- Why this job: Be part of a mission-driven team that transforms lives and promotes social change.
- Qualifications: GCSEs in English and Maths, relevant qualifications, and experience in managing homelessness services required.
- Other info: Apply now to help create concrete futures for those in need!
The predicted salary is between 49000 - 65000 £ per year.
As Head of Homelessness and Complex Needs, you will lead the delivery, development and growth of Concrete services, to enable us to achieve our ambition of making homelessness history. You will strategically and operationally lead and coach all teams to deliver a range of services across North Staffordshire and Cheshire East.
Job Requirements
- Lead Concrete's homelessness housing and support services across Staffordshire and Cheshire East.
- Define and review services to ensure that the needs of customers are met, and develop new and existing services for Concrete's customers, with a focus on preventative measures.
- Manage property portfolios, acquisitions, and developments.
- Raise awareness of homelessness and promote the work of Concrete to make homelessness history.
- Effective leadership and management of people, including maintaining positive team dynamics, ensuring teams and services are well developed, induction and training of staff and coaching and support to ensure further development.
- Meet legislative and contractual requirements and ensure compliance with the use of systems and collection of data.
- Be the primary point of communication at a senior level with partners, representing Concrete at local, regional and national forums.
- Establish and maintain positive working relationships with other relevant agencies.
- Ensure that customers are involved and embedded in the day-to-day practice of services.
- Be actively engaged in the promotion of homelessness services, initiatives and campaigns.
- Act as the spokesperson for publicity opportunities, alongside the Executive Director of Support and Wellbeing.
What We're Looking For
- Good standard of education GCSE in English and Maths or equivalent, with a relevant qualification in housing/social care/support services and with evidence of career progression and self-development.
- Experience managing supported housing and/or homelessness services.
- Experience building positive working relationships with commissioners, funding schemes and partners.
- Experience managing, coaching and developing people at Team Leader level or above, across multiple services and locations.
- Knowledge and experience of managing contracts and services, with effective management of teams within funded and regulated services.
- Up to date with current issues, practices and laws within safeguarding, homelessness, mental health and housing.
- Great written and verbal communication skills and experience working with people at all levels.
- Self-aware, engaging of others, able to lead change and achieve results.
- Empathetic and understanding of Concrete's diverse customer group, with a drive to create the best possible services to meet their needs.
- Enhanced DBS check.
- Driving licence with access to own vehicle for work.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
We’ll be interviewing as we go so might close the application process early if we find the right person.
Who We Are
We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere.
Head of Homelessness and Complex Needs employer: K2 Net
Contact Detail:
K2 Net Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Homelessness and Complex Needs
✨Tip Number 1
Familiarise yourself with the current issues surrounding homelessness and complex needs in North Staffordshire and Cheshire East. Understanding local challenges will help you demonstrate your commitment and insight during interviews.
✨Tip Number 2
Network with professionals in the homelessness sector, especially those involved with Concrete or similar organisations. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've developed services or improved team dynamics.
✨Tip Number 4
Stay updated on legislative changes and best practices in homelessness services. Being knowledgeable about current laws and trends will position you as a strong candidate who is proactive and informed.
We think you need these skills to ace Head of Homelessness and Complex Needs
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Homelessness and Complex Needs position. Tailor your application to highlight your relevant experience in managing homelessness services and leading teams.
Craft a Compelling CV: Your CV should clearly outline your qualifications, experience, and achievements related to homelessness and complex needs. Use specific examples to demonstrate your leadership skills and your ability to develop and manage services effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for tackling homelessness and your commitment to making a difference. Highlight your understanding of the issues faced by diverse customer groups and how your background aligns with Concrete's mission.
Showcase Your Communication Skills: Given the importance of communication in this role, ensure that your application reflects your strong written and verbal communication skills. Use clear and concise language, and consider including examples of how you've successfully engaged with stakeholders in the past.
How to prepare for a job interview at K2 Net
✨Understand the Mission
Before your interview, make sure you fully grasp Concrete's mission to make homelessness history. Familiarise yourself with their services and initiatives, as this will help you articulate how your experience aligns with their goals.
✨Showcase Leadership Experience
As a candidate for the Head of Homelessness and Complex Needs, it's crucial to highlight your leadership skills. Prepare examples of how you've successfully managed teams, developed services, and fostered positive relationships with stakeholders in previous roles.
✨Demonstrate Empathy and Understanding
Given the nature of the role, showcasing your empathy towards diverse customer groups is essential. Be ready to discuss how you've approached complex needs in the past and how you plan to create inclusive services that cater to all.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges in homelessness services and how you would address them, demonstrating your strategic thinking and operational expertise.
