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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Pandora, a celebrated brand recognised as one of the 'Best Places to Work 2023' in the UK.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and wellness support.
- Why this job: Be part of a vibrant culture that values teamwork, creativity, and personal growth.
- Qualifications: Experience in retail management and a passion for delivering outstanding customer experiences are essential.
- Other info: This role offers extensive training and opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking a pro-active, results driven store manager to join the team in our flagship store in Liverpool. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we would love to have you join us!
The flagship store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role:
- Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service.
- Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution.
- You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
- With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession.
The successful candidate:
Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in a flagship store.
- A passion for driving a culture of exemplary customer service.
- An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs.
- Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified.
- Strong communication skills in order to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application.
Flagship Store Manager - Liverpool (Full-time, 40hrs) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Store Manager - Liverpool (Full-time, 40hrs)
✨Tip Number 1
Familiarise yourself with Pandora's brand values and product range. Understanding the essence of the brand will help you convey your passion during interviews and demonstrate how you can embody these values as a flagship store manager.
✨Tip Number 2
Prepare to discuss your previous experience in driving sales and managing teams. Be ready to share specific examples of how you've motivated your team to exceed targets, as this is crucial for the role.
✨Tip Number 3
Showcase your ability to analyse data and identify trends. Think of instances where you've used data to make informed decisions that positively impacted sales or customer service, as this will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your leadership style by preparing to discuss how you nurture and develop talent within your team. Highlight any mentoring or coaching experiences that showcase your ability to build a high-performing team.
We think you need these skills to ace Flagship Store Manager - Liverpool (Full-time, 40hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in driving sales and leading teams. Use specific examples that demonstrate your ability to meet KPIs and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your leadership style. Mention how your values align with Pandora's core values of dreaming, daring, caring, and delivering.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as sales targets met or exceeded, team performance improvements, or successful initiatives you led.
Showcase Your Communication Skills: Emphasise your strong communication skills in your application. Provide examples of how you've effectively coached and motivated teams in the past, as this is crucial for the Flagship Store Manager role.
How to prepare for a job interview at PANDORA
✨Show Your Leadership Skills
As a flagship store manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to achieve targets and provided exceptional customer service.
✨Know the Brand Inside Out
Familiarise yourself with Pandora's products and values. Be ready to discuss how you can embody these values in your role and how they align with your personal work ethic. Showing genuine passion for the brand will set you apart.
✨Prepare for Data-Driven Discussions
The role requires using data to drive sales and identify trends. Be prepared to discuss your experience with data analysis and how you've used insights to improve store performance. Bring specific examples of KPIs you've met or exceeded.
✨Demonstrate Adaptability
Retail is fast-paced and ever-changing. Share instances where you've successfully adapted to new challenges or changes in business strategy. Highlight your flexibility and positive attitude towards change, which are crucial for this role.
