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- Tasks: Engage with customers and mentor your team while creating unforgettable shopping experiences.
- Company: Join Rituals, a leading brand in luxury retail and cosmetics, focused on spreading joy and beauty.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be a brand ambassador in a fun, energetic environment that values your unique talents and contributions.
- Qualifications: Previous supervisory experience in retail or hospitality is essential, along with a customer-focused mindset.
- Other info: Part-time role with flexible hours, perfect for students looking to gain valuable experience.
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you are part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers' needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Eastbourne (16-32 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Eastbourne (16-32 hours)
✨Tip Number 1
Familiarise yourself with the Rituals brand and its products. Understanding the ethos and unique selling points of the brand will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored or supported team members in previous roles. This will highlight your ability to be a role model for the Rituals Advisors.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Think about specific instances where you've gone above and beyond to create a memorable experience for customers, as this aligns perfectly with the Rituals feel-good experience.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking of scenarios where you've had to make quick decisions in a retail environment. Being able to articulate these experiences will show that you're ready to handle the challenges of a supervisory role.
We think you need these skills to ace Supervisor - Eastbourne (16-32 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what being a Supervisor at Rituals entails. Highlight your relevant experience in retail or hospitality, especially any supervisory roles you've held.
Showcase Your Customer Service Skills: Emphasise your customer-service mentality in your application. Provide examples of how you've engaged with customers and created positive experiences in previous roles.
Highlight Leadership Experience: Mention any experience you have in mentoring or leading a team. Discuss how you've motivated others to reach performance targets and how you can bring that energy to the Rituals team.
Personalise Your Application: Make your application stand out by adding a personal touch. Share why you're excited about working for Rituals and how your values align with their brand ethos.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
As a Rituals Expert, it's crucial to demonstrate your enthusiasm for the brand during the interview. Share specific experiences where you've engaged with the products or how you embody the Rituals feel-good experience in your daily life.
✨Highlight Your Mentoring Skills
Since you'll be mentoring Rituals Advisors, be prepared to discuss your previous experiences in leadership roles. Provide examples of how you've successfully guided team members and fostered a positive work environment.
✨Emphasise Customer Engagement
The role involves direct interaction with customers, so showcase your customer service skills. Talk about times when you've gone above and beyond to create memorable experiences for customers, and how you listen to their needs.
✨Demonstrate Problem-Solving Abilities
In retail, challenges can arise unexpectedly. Be ready to share examples of how you've effectively resolved issues in past roles. This will show your potential employer that you can handle the fast-paced environment of a shop.
