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- Tasks: Join us as a Field Service Engineer, maintaining and repairing coffee machines across London.
- Company: Work with a leading provider of high-quality commercial coffee solutions.
- Benefits: Enjoy a competitive salary, company van, training, and extra day off for your birthday!
- Why this job: Perfect for coffee lovers wanting to grow in a supportive, innovative environment.
- Qualifications: Experience with coffee machines and strong communication skills are essential.
- Other info: Full UK driving licence required; PSSR training is a plus.
The predicted salary is between 30000 - 38000 £ per year.
Location: London, United Kingdom
Job Category: EU work permit required: Yes
Job Reference: BBBH76346_1750941587
Job Views: 9
Posted: 26.06.2025
Expiry Date: 10.08.2025
Salary: £30,000 – £38,000 (Depending on Experience)
Job Type: Full-time, Permanent
Schedule: Monday to Friday + 1 in 4 Weekend Rota
About the Role:
TXP is recruiting on behalf of a leading provider of commercial coffee machines, known for delivering high-quality coffee solutions to businesses across hospitality, cafés, bars, and workplaces. As the company continues to grow, we’re looking for a skilled and passionate Field Service Engineer to join their London-based team. This is a fantastic opportunity for someone with hands-on experience in coffee machine maintenance and repair who is looking to join a supportive, forward-thinking company.
Key Responsibilities:
- Install and commission commercial coffee machines at customer sites
- Diagnose faults and carry out repairs and preventative maintenance
- Perform boiler inspections and ensure compliance with safety standards
- Log service jobs and complete reports using an online system
- Order and fit replacement parts, including warranty processing
- Deliver excellent customer service and technical support
- Work closely with the Service Manager to improve service delivery
- Follow all health and safety procedures
What We’re Looking For:
- Previous experience as a field-based coffee machine engineer
- Skilled in working with traditional espresso machines, bean-to-cup systems, brewers, grinders, and hot water boilers
- Strong communication and customer service skills
- Comfortable using smartphones, tablets, and laptops
- Passion for coffee and coffee technology
- Full UK driving licence
- PSSR training (preferred but not essential)
What’s in It for You:
- Competitive salary based on experience
- Company van and tools provided
- Extensive training and development opportunities
- Overtime available
- Company pension scheme
- Employee assistance programme (mental health, financial support, discounts)
- Extra day off for your birthday (based on length of service)
- Discretionary annual bonus
Apply Now: If you’re passionate about coffee and have the technical skills we’re looking for, we’d love to hear from you!
Email: Mobile: 07940 149 373
Field Service Engineer (Coffee Machines) employer: Concept Information Technology
Contact Detail:
Concept Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Coffee Machines)
✨Tip Number 1
Familiarise yourself with the latest coffee machine technologies and brands. Being knowledgeable about the specific machines you'll be working with can give you an edge during interviews, showing your passion and expertise in the field.
✨Tip Number 2
Network with professionals in the coffee industry. Attend local coffee events or workshops to meet potential colleagues and employers. Building relationships can often lead to job opportunities that aren't advertised.
✨Tip Number 3
Prepare for practical assessments by brushing up on your technical skills. You may be asked to demonstrate your ability to diagnose and repair coffee machines, so practice these skills to ensure you're ready.
✨Tip Number 4
Showcase your customer service skills during the interview process. As a Field Service Engineer, you'll be interacting with clients regularly, so emphasising your ability to communicate effectively and provide excellent service will be crucial.
We think you need these skills to ace Field Service Engineer (Coffee Machines)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coffee machine maintenance and repair. Include specific examples of your work with espresso machines, bean-to-cup systems, and any technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your customer service skills. Mention why you want to work for this particular company and how your background makes you a great fit for the Field Service Engineer role.
Highlight Technical Skills: In your application, emphasise your technical abilities, such as diagnosing faults and performing repairs. If you have PSSR training or experience with online reporting systems, be sure to mention these as they are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Concept Information Technology
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and coffee technology during the interview. Share any personal experiences or stories that highlight your love for the beverage, as this will resonate well with the hiring team.
✨Demonstrate Technical Knowledge
Be prepared to discuss your hands-on experience with various coffee machines, including traditional espresso machines and bean-to-cup systems. Highlight specific repairs or installations you've completed to showcase your expertise.
✨Emphasise Customer Service Skills
Since the role involves delivering excellent customer service, be ready to provide examples of how you've successfully handled customer interactions in the past. This could include resolving issues or providing technical support.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask the interviewer about the company culture, training opportunities, and expectations for the Field Service Engineer role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
