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- Tasks: Lead a team of engineers, ensuring top-notch maintenance of hire equipment.
- Company: Join Nationwide Platforms, the UK's leading powered access rental provider.
- Benefits: Enjoy 25 days holiday, life assurance, health insurance, and a pension plan.
- Why this job: Be part of a diverse team focused on safety and innovation in the industry.
- Qualifications: Experience in managing service engineers and formal engineering training required.
- Other info: Contribute to a culture of continuous improvement and best practices.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Service Manager or Workshop Foreman looking to join a market leader in hire? Do you enjoy supporting colleagues and helping get the best out of them? We are looking for a Workshop Service Manager to join the Nationwide Platforms team. You would look after a team of engineers, with full responsibility for the depot. You will have a commercial outlook, with a focus on driving best practice to achieve challenging engineering targets.
In return you will receive a competitive salary, 25 days holiday + bank holidays, life assurance, Westfield Health Insurance and auto enrolment pension plan.
Responsibilities include:
- Manage all resources related to the maintenance of a hire fleet of truck and van mounted booms.
- Ensure effective implementation of all engineering policies and procedures.
- Maintain high level of equipment availability and reliability at optimal cost.
- Support compliance to all legislative requirements, and internal QHSE standards.
- Deliver technical initiatives and projects through to satisfactory outcome.
- Ensure continuous improvement in all engineering standards, using best practice.
- Produce qualitative and quantitative engineering related information.
- Manage workshop labour and administrative resources to achieve all specified maintenance standards and objectives.
- Manage appropriate fleet hire availability through day-book.
- Provide technical advice to location staff.
- Dotted line responsibility for the allocation of duties to Operators.
- Meet and greet customers.
- Provide handover of machines to customers and familiarise customers with machine operation.
- Ensure all maintenance actions are carried out to appropriate standard and within acceptable timescale e.g. service, thorough examination etc.
- Ensure all engineering related initiatives are carried out to appropriate standard and within acceptable timescales e.g. TechX.
- Ensure safe systems of work are applied to all activities carried out.
- Report on engineering outputs as required.
- Report engineering incidents or issues, including warranty failures and customer damage.
- Identify collective and individual staff training needs.
- Deliver technical ‘tool-box talk’ type information sessions to engineering staff.
- Maintain appropriate stock holding levels for spares, sundries, fuels and lubricants.
- Liaise with external parts and service providers when required.
- Contribute to inter-group projects and initiatives.
- Develop productive relationships across all regional and inter-regional functions to meet the overall business plan.
- Share best practice.
About you:
- Previous experience running a team of service engineers in a hire business.
- Formally trained in an engineering discipline, and qualified to C&G 390, NVQ level 3, or equivalent.
- A demonstrable understanding of HGV compliance.
- Good upward and downward communication skills.
At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ONâ„¢, a range of pioneering Material Handling Attachments (MHAs), and the SkySentryâ„¢ control and monitoring system.
At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment.
Workshop Service Manager employer: Nationwide Platforms
Contact Detail:
Nationwide Platforms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the powered access industry. Being knowledgeable about innovations like secondary guarding systems and the SkySentryâ„¢ control system can set you apart during discussions.
✨Tip Number 2
Network with professionals in the hire business, especially those who have experience in managing service teams. Engaging with others in the field can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing engineering teams, particularly focusing on how you've driven best practices and achieved engineering targets. Real-life examples will demonstrate your capability.
✨Tip Number 4
Showcase your understanding of compliance and safety standards in your conversations. Highlighting your commitment to QHSE standards will resonate well with the company's focus on safety and operational excellence.
We think you need these skills to ace Workshop Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing service engineers, particularly in a hire business. Include specific examples of how you've driven best practices and achieved engineering targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the industry. Mention your formal training in engineering and your understanding of HGV compliance, as these are key requirements for the position.
Showcase Leadership Skills: Emphasise your ability to support and develop team members. Provide examples of how you've identified training needs and delivered effective training sessions, such as 'tool-box talks' for engineering staff.
Highlight Compliance Knowledge: Demonstrate your knowledge of legislative requirements and internal QHSE standards. Mention any relevant experiences where you ensured compliance and maintained high levels of equipment availability and reliability.
How to prepare for a job interview at Nationwide Platforms
✨Showcase Your Leadership Skills
As a Workshop Service Manager, you'll be leading a team of engineers. Be prepared to discuss your previous experience in managing teams, how you motivate and support your colleagues, and any specific examples of how you've driven performance improvements.
✨Demonstrate Technical Knowledge
Make sure you have a solid understanding of HGV compliance and engineering standards. Be ready to talk about your formal training and any relevant qualifications, such as C&G 390 or NVQ level 3, and how they apply to the role.
✨Emphasise Safety and Compliance
Safety is a top priority for Nationwide Platforms. Prepare to discuss how you've implemented safety protocols in previous roles and how you ensure compliance with legislative requirements and internal QHSE standards.
✨Prepare Questions About Continuous Improvement
The role involves driving best practices and continuous improvement. Think of insightful questions to ask about their current processes and how you can contribute to enhancing engineering standards and operational efficiency.
