Phoenix Software Sales Academy 2025

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. Every year we provide opportunities for people to step into the world of technology and sales for the first time through our Sales Academy. In this role, you will learn how to become a best in class salesperson through our industry leading training programme, laying the foundations for a career in tech sales.

What will you be doing?

• Learn how to build strong, long-term relationships with customers.
• Understand and explain Phoenix’s products, services, and solutions clearly.
• Help grow and manage a list of new and returning customers.
• Work towards sales goals and key performance targets.
• Build a pipeline of potential sales opportunities.
• Work closely with internal specialists to uncover new opportunities.
• Hold customer calls and meetings, keeping records up to date in the CRM system.
• Represent Phoenix professionally, both internally and externally.
• Get to know each customer’s needs and future plans.
• Learn how to tell the Phoenix story and match our services to customer needs.
• Stay up to date with industry trends and competitors.
• Build up your own customer base to eventually move into a full sales role.

Why should you apply?

• Comprehensive sales training: Learn the full sales cycle, from prospecting to closing deals. Gain skills in customer engagement, communication, solution selling, and using CRM tools. Led by experienced professionals who understand how to nurture talent.
• Real-world experience: You’ll work on real customer accounts and be part of active sales campaigns. Shadow senior salespeople and get practical exposure to the sales process.
• Ongoing mentorship and support: Dedicated mentors guide you throughout your development. Regular feedback, 1:1 coaching, and access to senior leaders who’ve been through the same journey.
• Clear progression path: Defined milestones and performance reviews to help you move from trainee to full sales professional.
• Performance-based rewards: Uncapped commission structures once you progress into a full sales role. Incentives, recognition, and promotions based on merit - not time served.
• Purpose-driven company culture: Be part of a values-led organisation that prioritises ethical sales and social responsibility. Join a team that genuinely supports one another and celebrates success together.
• Hybrid and flexible working options: Depending on the role and stage of progression, hybrid working is available. Offices designed to encourage collaboration, creativity, and wellbeing.
• Voice and visibility: Your ideas are encouraged and welcomed from day one. Phoenix actively nurtures internal talent and champions personal development.
• Long-Term Career Development: Many Sales Academy graduates have gone on to become team leaders, account managers, or taken roles in other areas like support, partner management, or strategy.

What are we looking for?

The right person for this role is anybody who is seeking to kick-start a career in tech sales, you could be someone who recently left school, college or university, or you could be somebody looking for a career change. There are no requirements for previous experience or education however we will be looking for evidence of the following behaviours and skills in your CV and throughout the interview process.

• Resilience: You bounce back from setbacks and keep going with a positive attitude.
• Discipline: You stay focused, organised, and follow through on your tasks.
• Consistency: You show up every day ready to put in the work and build good habits.
• Drive & Motivation: You’re ambitious, goal-oriented, and keen to succeed.
• Coachability: You’re open to feedback, take it on board, and use it to grow.
• Learning Agility: You pick things up quickly and enjoy learning new tools, products, and skills.
• Strong Communicator: You’re comfortable speaking clearly on the phone and video calls.
• Relationship Builder: You’re good with people and build trust naturally.
• Research Skills: You know how to find and use information to understand your customers.

What is the process?

• 30th June: Applications open
• 3rd August: Applications close (you can expect to hear back shortly after this date)
• 4th – 22nd August: Calls with the recruitment team
• 25th August – 7th September: Video interviews
• W/C 22nd September: On site assessment day including final interview
• 3rd November: Intended start date

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.