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For Companies At a Glance
- Tasks: Join us as a Warehouse Operative, managing stock and ensuring top-notch customer service.
- Company: TPS is part of the Volkswagen Group, providing quality parts to independent garages across the UK.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a growing team that values your contributions and offers a supportive culture.
- Qualifications: Experience in inventory control and a passion for the automotive industry are essential.
- Other info: Health and safety compliance is crucial; you'll be lifting and moving stock regularly.
The predicted salary is between 22000 - 30000 Β£ per year.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Ε KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
- Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers.
- Perform quality checks on stock deliveries.
- Identify and place inbound parts into the correct locations (stock items, customer orders etc.).
- Pick customer orders quickly and accurately to make ready for dispatch.
- Adhere to First In, First Out (FIFO) stock control management processes.
- Maintain stock securely and in good condition.
- Assist the Warehouse Manager with regular perpetual stock checks.
- Ensure faster moving parts are located in a convenient location to improve picking efficiency.
- Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs.
- Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly.
- Adhere to health and safety regulations at all times (particularly manual handling practices).
- Follow and comply with established business processes and guidelines (including warranty).
- Deal with exchange units appropriately and process returns swiftly completing all required documentation accurately and promptly.
- Utilise and update all systems effectively to carry out allotted tasks.
Requirements
What are we looking for?
- Experience in a parts or distribution operation involving inventory control, goods inwards and order picking.
- Passionate about the automotive industry.
- Proven experience of providing great customer service.
- Demonstrate a positive βcan-doβ attitude and an honest disposition.
- Able to lift and carry heavy items.
- Computer literate β able to use appropriate systems and software (e.g. Excel).
- Ability to work in a small team, as well using own initiative.
- Ability to record information accurately and legibly.
- A methodical approach and with great attention to detail.
- Good communication skills β verbal and written.
Warehouse Operative - Chessington employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Warehouse Operative - Chessington
β¨Tip Number 1
Familiarise yourself with the Volkswagen Group and its brands. Understanding the products and services offered by TPS will not only help you in interviews but also show your genuine interest in the role.
β¨Tip Number 2
Highlight any previous experience in warehouse operations or inventory control during your conversations. Be ready to discuss specific examples of how you've efficiently managed stock or improved processes in past roles.
β¨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to handle customer inquiries or issues effectively. This will be crucial as providing excellent service is a key part of the role.
β¨Tip Number 4
Showcase your teamwork abilities by discussing how you've collaborated with others in previous jobs. Emphasising your 'can-do' attitude and willingness to support your colleagues can set you apart from other candidates.
We think you need these skills to ace Warehouse Operative - Chessington
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in parts or distribution operations. Emphasise any roles where you managed inventory control, goods inwards, or order picking, as these are key aspects of the Warehouse Operative position.
Craft a Strong Cover Letter: In your cover letter, express your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples from your past experiences that demonstrate your 'can-do' attitude and ability to work both independently and as part of a team.
Highlight Relevant Skills: Clearly outline your skills related to the job description, such as attention to detail, computer literacy (especially with systems like Excel), and effective communication skills. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at TPS
β¨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for the automotive sector during the interview. Share any relevant experiences or interests that demonstrate your commitment to the industry, as this will resonate well with the interviewers at TPS.
β¨Highlight Your Customer Service Skills
Since providing excellent customer service is crucial for this role, prepare examples of how you've successfully dealt with customers in the past. Discuss specific situations where you went above and beyond to ensure customer satisfaction.
β¨Demonstrate Attention to Detail
As a Warehouse Operative, accuracy is key. Be ready to discuss how you ensure precision in your work, whether it's through quality checks or inventory management. Mention any systems or methods you use to maintain high standards.
β¨Prepare for Practical Questions
Expect questions related to warehouse operations, such as stock control and order picking. Brush up on relevant processes like FIFO and be prepared to explain how you would handle various scenarios in the warehouse environment.
