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- Tasks: Support the ENT Department with administrative tasks and audio typing.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy a supportive work environment with opportunities for personal development.
- Why this job: Make a difference in healthcare while gaining valuable experience in a dynamic team.
- Qualifications: NVQ Business Administration L3 or equivalent experience preferred; no prior medical experience required.
- Other info: Welsh speakers are encouraged to apply; applications can be submitted in Welsh.
The predicted salary is between 24000 - 36000 £ per year.
Applications are invited for a Medical Secretary in the ENT Department. The post holder will provide an efficient administration service to support the medical secretary team. The role will involve working closely with administrative, other secretarial, nursing and medical colleagues to provide a comprehensive secretarial support service. The post holder will be required to undertake audio typing of clinical letters, discharge summaries and other annotation and medical records handling, filing and other administrative tasks.
You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively. Previous medical administration experience would be advantageous, but is not essential. Experience of working in a busy office environment is desirable.
Main duties of the job:
- To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team.
- To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved.
- To support the facilitation of the patients along a defined pathway.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the 'Disability Confident Employer' scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Qualifications:
- Essential criteria: NVQ Business Administration L3 or equivalent experience. RSA/OCR level 2 or equivalent experience (must be a proficient user of Microsoft Word).
- Desirable criteria: AMSPAR – City & Guilds L3. NVQ Customer Service L3.
Experience:
- Essential criteria: Knowledge of a range of administrative processes. Experience of working in a busy office environment.
- Desirable criteria: Experience of working within the NHS.
Skills:
- Essential criteria: Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft Office applications. Experienced in planning, organising and prioritising own workload.
- Desirable criteria: Minute-taking skills.
Knowledge:
- Essential Criteria: Evidence of Continual Personal Development.
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
Medical Secretary employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific administrative processes used in healthcare settings. Understanding how medical records are managed and the importance of confidentiality will give you an edge during interviews.
✨Tip Number 2
Network with current or former medical secretaries to gain insights into the role. They can provide valuable information about daily tasks and expectations, which can help you tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Brush up on your audio typing skills, as this is a key part of the job. Practising with medical terminology will not only improve your speed but also boost your confidence when handling clinical letters and summaries.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing examples from your past experiences. Highlight situations where you successfully managed multiple tasks or tight deadlines, as this will resonate well with the hiring team.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical administration or similar roles. Emphasise your skills in audio typing, communication, and organisation, as these are crucial for the Medical Secretary position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your attention to detail, ability to work independently, and any relevant experience in busy office environments.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office applications and any experience you have with minute-taking or managing administrative tasks. This will demonstrate your capability to handle the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Secretary.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Attention to Detail
As a Medical Secretary, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulousness made a difference, whether in typing accuracy or managing records.
✨Demonstrate Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to explain how you've successfully communicated with various team members in previous positions.
✨Highlight Your Organisational Skills
The ability to manage your workload efficiently is essential. Prepare to share specific strategies you use to prioritise tasks and meet deadlines, especially in a busy office environment.
✨Familiarise Yourself with Medical Terminology
While previous medical administration experience is not essential, having a basic understanding of medical terminology can set you apart. Brush up on relevant terms and be ready to discuss how you would handle medical documents.
