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- Tasks: Support daily ward activities and ensure smooth administration processes.
- Company: St Andrew's Healthcare is a leading mental health charity dedicated to transforming lives.
- Benefits: Enjoy 27 days leave, NHS-equivalent sickness policy, and access to discounts and training.
- Why this job: Make a real impact in mental health care while developing your skills in a supportive environment.
- Qualifications: Proficient in MS Office with strong admin skills; experience in minute-taking is essential.
- Other info: Join a team that values compassion, accountability, respect, and excellence every day.
The predicted salary is between 24095 - 26000 £ per year.
Here’s a role that will make the most of your administrative talents – and help us to transform the lives of people with mental health issues.
Ward Based Clinical Administrator
Location: Birmingham
Salary: £24,095- £26,000 depending on experience
Hours: 37.5 hours per week
Take the next step in your administration career by joining our team in Birmingham to help us deliver world-class care at our purpose-built service, where we care for working age men and women with mental illness in a range of medium, low-secure, and pre-discharge units. This is an exciting time to join the team. Rated as a ‘Good’ healthcare provider by the CQC, the hospital is next striving to achieve an ‘Outstanding’ rating, reflecting the specialism, expertise, and standards of care we provide.
Working at St Andrew's Healthcare
We are St Andrew's. We are a mental health Charity and our purpose is to inspire hope for those living with complex mental health needs. We are looking to a future with less stigma, more community support, more research and education, and we aim to be at the forefront of inspiring real change. We want to ensure we can all live in a society where everyone with complex mental health needs is heard, valued and has hope for their future. Come and join us, and support us to help people transform their lives.
Your role with us
You will be based on the hospital site, and your role will focus on supporting the day-to-day activity of the Wards, the Ward Managers and Responsible Clinicians. By keeping the administration processes running smoothly, you’ll be helping our nursing and clinical teams to focus on providing great care. It will be important to build good working relationships while ensuring there is effective communication across the ward.
It’s a varied and demanding job, and you will be comfortable working in a busy ward setting. Duties include managing diaries and supporting ward meetings, ward rounds, clinical governance meetings, including minute taking. You will also take care of tasks like document creation, data input, record management and a range of general administration.
You can continue building your skills, alongside your experience, through the many training and development opportunities on offer.
Your profile
- You will be a confident communicator and a proactive member of our administration team, willing to provide cross cover to other team members when needed.
- You will have significant administration experience and be proficient in the use of MS Office (Outlook, Word, and Excel). Strong all round administration and organisational skills are essential.
- You will have a proven ability to produce high quality, professional documents, with intermediate/advanced keyboard skills.
- You will have previous experience in, and be confident with taking and transcribing minutes of meetings, audio typing and be able to work collaboratively or on your own initiative with a strong customer focus.
- You will have a flexible working style, with the ability to work effectively in a team and independently.
Rewards
We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus bank holidays, increasing after 10 years' service; Life cover; Our newly launched Electric Car scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.
Our patients and your colleagues will expect you to live the St Andrew's CARE values of Compassion, Accountability, Respect and Excellence every single day.
Clinical Administrator - Birmingham employer: St Andrew's Healthcare
Contact Detail:
St Andrew's Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator - Birmingham
✨Tip Number 1
Familiarise yourself with the specific duties of a Clinical Administrator in a mental health setting. Understanding the nuances of ward-based administration will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of St Andrew's Healthcare. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with MS Office and any relevant administrative tasks. Be ready to give examples of how you've successfully managed similar responsibilities in past roles.
✨Tip Number 4
Showcase your understanding of the CARE values: Compassion, Accountability, Respect, and Excellence. Think of specific instances where you've embodied these values in your work, as this aligns closely with the ethos of St Andrew's Healthcare.
We think you need these skills to ace Clinical Administrator - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in healthcare settings. Emphasise your proficiency in MS Office and any experience with minute-taking or document management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for mental health care and your understanding of the role. Mention specific skills that align with the job description, such as communication and organisational abilities.
Showcase Relevant Skills: In your application, clearly outline your administrative skills, especially those mentioned in the job description like diary management, data input, and record management. Use examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at St Andrew's Healthcare
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Administrator. Familiarise yourself with the specific tasks mentioned in the job description, such as managing diaries and taking minutes, so you can discuss how your experience aligns with these duties.
✨Showcase Your Communication Skills
As a Clinical Administrator, effective communication is key. Be prepared to provide examples of how you've successfully communicated with team members or managed conflicts in previous roles. This will demonstrate your ability to build good working relationships within the ward.
✨Highlight Your Organisational Skills
Given the varied and demanding nature of the role, it's essential to showcase your organisational skills. Discuss specific tools or methods you use to stay organised, especially when managing multiple tasks or deadlines, to illustrate your capability in a busy ward setting.
✨Emphasise Your Commitment to Care Values
St Andrew's Healthcare values Compassion, Accountability, Respect, and Excellence. Prepare to discuss how you embody these values in your work. Share experiences where you demonstrated these qualities, particularly in challenging situations, to show that you align with the organisation's mission.
