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- Tasks: As a Sales Assistant, you'll create a welcoming environment and assist customers in finding what they need.
- Company: TGJones is a trusted British brand with a rich heritage, now aiming to be 'Your Hub of the High Street'.
- Benefits: Enjoy employee discounts, flexible shifts, a company pension, and a supportive work culture.
- Why this job: Join a team that values your ideas and offers real opportunities for growth in a caring environment.
- Qualifications: We're looking for confident communicators who are committed to delivering outstanding customer service.
- Other info: TGJones promotes an inclusive workplace where everyone can be themselves and thrive.
The predicted salary is between 24000 - 36000 £ per year.
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street.
As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you’re working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you’ll help our customers find what they need to make lasting memories.
Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
- Being part of a team supporting colleagues
About you:
We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store.
Skills needed for this role will include:
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include:
- In-store employee discounts
- Generous 3rd party discounts
- Employee assistance programme
- Flexible shifts
- Company pension
- And much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Sales Assistant employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with TGJones and its heritage. Understanding the brand's history and values will help you connect with the company's mission during your interactions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you've gone above and beyond for customers, as this will highlight your commitment to delivering an exceptional in-store experience.
✨Tip Number 3
Showcase your teamwork abilities by discussing how you've collaborated with colleagues in previous roles. TGJones values a positive working environment, so emphasising your ability to work well with others will make you stand out.
✨Tip Number 4
Be ready to talk about your attention to detail. Since maintaining high standards of display and merchandising is crucial for this role, prepare specific examples that illustrate your pride in your work and how it contributes to a welcoming store atmosphere.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TGJones is looking for in a Sales Assistant. Highlight key responsibilities and skills required, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous retail experience, customer service roles, or teamwork situations that showcase your ability to meet the company's expectations.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention specific reasons why you want to work at TGJones and how you can contribute to their mission of creating a welcoming environment for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the Sales Assistant role.
How to prepare for a job interview at WHSmith
✨Show Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a welcoming environment.
✨Demonstrate Team Spirit
TGJones values collaboration, so highlight your ability to work well with others. Share experiences where you supported colleagues or contributed to a team goal, showcasing your positive attitude and teamwork skills.
✨Attention to Detail Matters
The role requires excellent attention to detail, especially in visual merchandising. Be ready to discuss how you ensure that displays are tidy and inviting, and how you maintain high standards in your work.
✨Express Your Career Ambitions
TGJones is looking for individuals who want to build a career. Talk about your long-term goals and how this position fits into your career path. This shows your dedication and eagerness to grow within the company.
