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For Companies At a Glance
- Tasks: Lead your team to smash sales targets and deliver top-notch customer service.
- Company: Join a vibrant retail company that values delighting customers and teamwork.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic environment where your leadership can make a real impact.
- Qualifications: Retail management experience and a passion for coaching and motivating others are essential.
- Other info: Willingness to travel to other stores may be required.
The predicted salary is between 28800 - 42000 £ per year.
As a Store Manager, you’ll be someone who shares our love of delighting others. You’ll take full ownership of your business and lead your team to achieve sales targets whilst delivering outstanding customer service. You’ll be an experienced and commercially focused retail manager.
Role Purpose: Accountable for the business performance of your store and the management and development of the store team, ensuring the delivery of exceptional customer service.
Role Responsibilities:
- Drive the sales and profitability of the store to obtain outstanding results
- Set an example and deliver exceptional customer service within the store
- Promote high visual merchandising standards and maintain store housekeeping standards
- Plan and manage all aspects of Health & Safety in accordance with law and company standards
- Manage store stock control, stock count, payroll budgets, and targets
- Motivate and drive the team to achieve and exceed objectives
- Collaborate with the District Manager and HR to address people issues effectively and promptly
- Recruit and develop a high-performing team
- Manage cash handling, banking, and safe procedures following company standards
- Oversee till management, including open tills, issuing, cash handling, and variances
- Monitor competitor activity and take action to maximize footfall and profitability
- Develop quarterly strategic plans with the District Manager to meet business goals
- Implement loss prevention controls to prevent theft and errors
- Conduct regular 1-2-1s, reviews, and appraisals with team members
- Respond promptly to customer questions and complaints, seeking help when needed
- Live Clinton’s values and instill them in the team
- Perform additional duties and projects as assigned
Role Parameters: Willingness to travel to other stores if necessary. Reports to Assistant Manager and Team Members.
Budget Management: Responsible for store budget.
Working Arrangements: Work 5 out of 7 days. Availability for weekends, early mornings, and late nights. Flexibility to adjust hours based on workload.
Key Stakeholders: Store Team, Divisional Manager, Central Operations Department, HR Department.
Qualifications and skills: Strong coaching and development abilities, enthusiasm, drive, and motivation, previous retail management experience, excellent sales techniques, and a customer-oriented approach.
Store Manager employer: Clintons
Contact Detail:
Clintons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with our brand values and customer service philosophy. Understanding what makes us unique will help you demonstrate your alignment with our mission during the interview.
✨Tip Number 2
Prepare specific examples from your previous retail management experience that showcase your ability to drive sales and lead a team. Highlighting measurable achievements can set you apart from other candidates.
✨Tip Number 3
Research current trends in retail and our competitors. Being knowledgeable about the market will allow you to discuss strategies for increasing footfall and profitability effectively.
✨Tip Number 4
Practice your leadership and coaching techniques. Be ready to discuss how you would motivate and develop your team, as this is crucial for the Store Manager role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and showcases your ability to drive sales and deliver exceptional customer service. Use specific examples that demonstrate your achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the Store Manager role. Mention how your skills align with the responsibilities outlined in the job description, such as team motivation and stock control.
Showcase Leadership Skills: In your application, emphasise your coaching and development abilities. Provide examples of how you've successfully led a team, managed performance, and addressed people issues effectively in past positions.
Highlight Customer Service Experience: Since delivering outstanding customer service is key to this role, include specific instances where you went above and beyond to satisfy customers. This will demonstrate your commitment to the company's values.
How to prepare for a job interview at Clintons
✨Show Your Passion for Customer Service
As a Store Manager, your love for delighting customers should shine through. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing and developing teams. Discuss how you've motivated your team to achieve sales targets and how you handle challenges within the team dynamic.
✨Know Your Numbers
Be ready to discuss your understanding of sales performance metrics and how you've used them to drive profitability. Familiarise yourself with key financial terms related to retail management, as this will show your commercial focus.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities, especially regarding customer complaints or team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
