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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and fantastic perks like online GP access.
- Why this job: Make a meaningful impact in a fun, fast-paced environment while developing your career.
- Qualifications: No sales experience needed; just bring resilience and a drive to achieve targets.
- Other info: Comprehensive training provided, plus opportunities for volunteering and personal development.
The predicted salary is between 25087 - 25684 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state-of-the-art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to feel confident talking about our innovative tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
- Online GP – giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill, or elderly.
- Family Leave - equalised maternity, paternity, and adoption leave, offering all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.
- Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
- Season Ticket Travel Loan – providing funds upfront to pay for your travel to and from work, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental coverage to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Call Center Agent - Uncapped Commission employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you connect better with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, being articulate and personable is key. Try role-playing with a friend or family member to simulate customer interactions.
✨Tip Number 3
Showcase your adaptability. Think of examples from your past experiences where you had to adjust quickly to changing situations. This will demonstrate your resilience and ability to thrive in a fast-paced environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment can help you align your answers during the interview, showing that you’re a great fit for their team.
We think you need these skills to ace Call Center Agent - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Call Center Agent. Highlight your ability to connect with people and adapt in a sales environment.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service or sales experience, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your resilience and drive can contribute to the team at EE.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at TieTalent
✨Show Your People Skills
As a Call Center Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and how you understand and meet people's needs.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a fast-paced environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show your potential employer that you can handle the ups and downs of sales.
✨Adaptability is Key
Since no two calls are the same, adaptability is essential. Think of instances where you've had to adjust your approach on the fly. Sharing these experiences will demonstrate your flexibility and readiness for the dynamic nature of the job.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. Showing that you have done your homework will impress the interviewer and allow you to speak confidently about how you can help customers choose the right options for their needs.
