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- Tasks: Greet guests, manage reservations, and ensure excellent service at Macau Kitchen.
- Company: Join Bally's, a leading global casino-entertainment company with 19 casinos across the US and UK.
- Benefits: Enjoy competitive pay, health coverage, 401(K) match, and childcare discounts.
- Why this job: Be part of a vibrant team in a fast-paced environment with opportunities for growth.
- Qualifications: Good English communication skills and ABC certification required; must work weekends and holidays.
- Other info: Starting hourly rate is $15.00; background check and lottery license needed.
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach.
The Role: Host Person - Macau Kitchen
Responsibilities:
- Checks reservations and seats guests in a courteous and friendly manner.
- Relays any guest compliments and complaints to the appropriate supervisor.
- Responsible for providing excellence in service.
- Greet customers as soon as they walk through the door.
- Provide patrons with accurate wait time estimates during busy periods.
- Maintain a neat, organized front-of-house environment.
- Seat guests and take initial drink orders as needed to ensure ideal speed of service.
- Assist with opening/closing tasks and side work as needed.
- Learn food and beverage menu.
- Rotate seating between different stations to ensure even workloads for waitstaff.
- Answer phones and schedule reservations with large parties.
- Performs other duties as assigned.
Qualifications:
- Must possess good English communication skills.
- Must be able to report to work on time as scheduled.
- Must be ABC certified before starting work.
- Must be able to work weekends, holidays and nights as needed.
- Must be able to successfully pass a background check and receive a lottery license from the DE Lottery.
- Must present an overall professional appearance and report to work in appropriate attire.
- Must be able to handle pressure during peak business periods.
What’s in it for you:
- Competitive Salary with annual performance reviews.
- Comprehensive health coverage plan that includes medical, dental, and vision.
- 401(K)/ Company Match.
- Access Perks and Childcare discounts.
- Target Starting Hourly Rate: $15.00/hr.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You – We can’t wait to meet you!
Host Person - Macau Kitchen employer: Bally’s Corporation
Contact Detail:
Bally’s Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Person - Macau Kitchen
✨Tip Number 1
Familiarise yourself with the menu and services offered at Macau Kitchen. Being knowledgeable about the food and drink options will help you engage with guests and provide excellent service, which is crucial for a Host Person role.
✨Tip Number 2
Practice your communication skills, especially in English. Since good communication is essential for this position, consider role-playing scenarios with friends or family to build your confidence in greeting and seating guests.
✨Tip Number 3
Understand the importance of managing wait times effectively. During busy periods, being able to provide accurate wait time estimates can enhance the guest experience and show that you are attentive and organised.
✨Tip Number 4
Be prepared to demonstrate your ability to handle pressure. Think of examples from past experiences where you successfully managed stressful situations, as this will be valuable during any interviews or discussions with us.
We think you need these skills to ace Host Person - Macau Kitchen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Host Person position at Macau Kitchen. Tailor your application to highlight relevant experiences.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or hospitality roles. Emphasise any skills that align with the job, such as communication and organisation.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Bally's and how your skills make you a great fit for the Host Person position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bally’s Corporation
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menu at Macau Kitchen. Being able to discuss menu items confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Demonstrate Excellent Communication Skills
Since good English communication skills are a must, practice clear and friendly communication. You might be asked to role-play greeting guests or handling complaints, so be prepared to showcase your interpersonal skills.
✨Show Your Ability to Handle Pressure
The role requires working during busy periods, so think of examples from your past experiences where you successfully managed stress. Share these stories to demonstrate your ability to thrive in a fast-paced environment.
✨Dress Professionally
First impressions matter! Make sure to dress appropriately for the interview, reflecting the professional appearance expected in the role. This shows respect for the opportunity and the company culture.
