Academy Learning Support Officer
Academy Learning Support Officer

Academy Learning Support Officer

Full-Time 28000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the delivery of online learning for Admiral Nurses and manage course content.
  • Company: Dementia UK is a charity dedicated to supporting families affected by dementia.
  • Benefits: Enjoy flexible working, health cashback plans, and generous parental leave policies.
  • Why this job: Make a real impact on lives while developing your skills in a supportive environment.
  • Qualifications: Experience with online learning platforms and digital tools is essential.
  • Other info: Join a diverse team committed to inclusivity and employee wellbeing.

The predicted salary is between 28000 - 40000 £ per year.

Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.

Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.

You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.

In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.

To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture values our people and creates a working environment that supports them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact recruitment@dementiauk.org.

This role will be subject to a Basic DBS check.

Academy Learning Support Officer employer: Dementia UK

Dementia UK is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and inclusive work culture. With flexible working options, comprehensive benefits including enhanced family leave, and a commitment to employee growth through bespoke training opportunities, you will be empowered to make a meaningful impact in the lives of families affected by dementia. Join a diverse team where your contributions are valued, and help shape the future of dementia care.
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Contact Detail:

Dementia UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Academy Learning Support Officer

✨Tip Number 1

Familiarise yourself with the tools mentioned in the job description, such as Blackboard, Articulate, Vyond, and Padlet. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.

✨Tip Number 2

Network with professionals in the e-learning and healthcare sectors. Engaging with current employees at Dementia UK or similar organisations on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your project management skills and experiences in detail. Be ready to share specific examples of how you've coordinated projects or supported learning initiatives, as this will demonstrate your capability to handle the responsibilities of the role.

✨Tip Number 4

Show your passion for dementia care and education during your interactions with the recruitment team. Understanding the mission of Dementia UK and expressing your commitment to improving the lives of those affected by dementia can set you apart from other candidates.

We think you need these skills to ace Academy Learning Support Officer

Experience with Learning Management Systems (LMS)
Proficiency in Blackboard
Knowledge of e-learning development tools such as Articulate, Vyond, and Padlet
Strong organisational skills
Project coordination or management experience
Ability to troubleshoot technical issues
Excellent communication skills
Collaborative working with internal teams and external stakeholders
Content creation and instructional design skills
Administrative support capabilities
Attention to detail
Flexibility and adaptability in a dynamic environment

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of the Academy Learning Support Officer. Familiarise yourself with the skills required, such as experience with online learning platforms and digital tools like Articulate and Vyond.

Tailor Your CV: Customise your CV to highlight relevant experience in supporting online learning content design and delivery. Emphasise any project management skills and your ability to work collaboratively with teams and stakeholders.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving the lives of families affected by dementia. Mention specific experiences that align with the job description and demonstrate your understanding of the role's impact.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Dementia UK

✨Know Your Tools

Familiarise yourself with the digital tools mentioned in the job description, such as Blackboard, Articulate, Vyond, and Padlet. Be prepared to discuss how you've used these platforms in previous roles or how you plan to learn them quickly.

✨Showcase Your Collaboration Skills

Since the role involves working closely with various teams, be ready to share examples of how you've successfully collaborated with others in past projects. Highlight your communication skills and ability to work with both internal teams and external stakeholders.

✨Demonstrate Project Management Experience

Discuss any project coordination or management experience you have. If you're familiar with project management software, mention it. If not, express your willingness to learn and adapt to new tools.

✨Understand the Mission

Research Dementia UK and understand their mission and values. Be prepared to explain why you're passionate about supporting families affected by dementia and how you can contribute to their goals through this role.

Academy Learning Support Officer
Dementia UK
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