Senior Head of Sales (SMB) (Basé à London)

Join Proton and build a better internet where privacy is the default. Proton is one of Europe’s fastest growing scale-ups, serving more than 100 million users around the world. Our mission is to build a more ethical and responsible alternative to Big Tech services, with a focus on end-to-end encryption, privacy, open-source and ease-of-use.

As Proton's Senior Head of Sales (SMB), you will be a key leader responsible for building, shaping, and executing a comprehensive sales strategy from scratch, covering both inbound, outbound and channel sales. This role is ideal for a seasoned sales leader who is comfortable in a hands-on environment, ready to inspire a team, and prepared to engage directly in strategic deal-making as well as operational tasks.

Key Responsibilities

• Build and Lead a Sales Team: Establish, grow, and manage a team of Sales Development Representatives (SDRs) and Account Executives (AEs). Guide team members to achieve ambitious goals through coaching and closing skill gaps while fostering an empowering, collaborative culture.
• Develop Sales Strategy: Design and implement both inbound and outbound SMB sales strategies to achieve growth targets. Set clear objectives and actionable plans to drive high-quality leads and successfully close deals.
• Ownership of Sales Operations: Take full responsibility for the entire sales cycle, from lead generation to deal closure, with a particular emphasis on building consistent top-of-funnel inflow and high conversion rates.
• Data-Driven Decision-Making: Track and analyze sales performance metrics, reporting on KPIs, forecasting accurately, and identifying areas for optimization.
• Cross-Functional Collaboration: Work closely with Marketing, Customer Support, and Product teams to align sales efforts with wider organizational objectives.

Your Profile

• Experience and Expertise: 10+ years of proven sales experience with a track record of leading B2B sales teams, ideally within a SaaS environment.
• Hands-On Leadership: Strong hands-on approach with the ability and willingness to support team operations directly.
• Market and Customer Insight: Deep understanding of target markets and audience behavior.
• Tech-Savvy with Sales Tools: Proficient in CRM systems and other sales-related tools.
• Communication and Collaboration: Exceptional communication skills that ensure clear, precise, and constructive feedback.

Must-Have Hard Skills

• Sales Leadership: Proven experience in leading sales teams targeting small and medium-size businesses.
• Ownership of the Sales Funnel: Comfortable leading the entire sales funnel.
• Data and Metrics Proficiency: Strong analytical skills to create and interpret reports.
• CRM Proficiency: Experience with CRM systems and other sales tools.

Soft Skills

• Disciplined and Motivated: Highly driven with a strong sense of purpose.
• Empowering and Coaching Orientation: Passion for developing team members.
• Creative Problem Solving: Openness to experimenting with novel approaches.
• Feedback-Oriented and Coachable: Actively seeks feedback and strives for continuous improvement.
• Adaptable: Able to quickly adjust to new challenges.
• Collaborative Mindset: Works well with cross-functional teams.

Why Proton:

• Work with the best – Hiring at Proton is extremely selective.
• Grow with us – Opportunities for rapid career advancement.
• Do work that matters – Proton’s services are at the forefront of defending freedom and democracy.
• Be part of a movement – Leaders of a broader community-driven movement.
• Benefits – Flexible working hours and career growth support.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals feel valued and empowered.