At a Glance
- Tasks: Join our team as a Quality Controller, ensuring top-notch service and repairs for luxury vehicles.
- Company: Sytner Group represents 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy 33 days of holiday, discounted gym memberships, and a cycle to work scheme.
- Why this job: Be part of a supportive team that values your contributions and offers career development opportunities.
- Qualifications: Must have excellent communication skills and a passion for delivering outstanding customer service.
- Other info: Full-time role with potential weekend shifts; perfect for vehicle technicians ready to advance their careers.
The predicted salary is between 28800 - 43200 £ per year.
We have an excellent opportunity available for a motivated Quality Controller to join our team at Jaguar Land Rover South West London.As a Sytner Quality Controller, you will join our team of talented vehicle technicians and be responsible for the quality control process of service and repair work on motor vehicles for our customers. You will also ensure that you deliver an outstanding customer experience.You must be able to demonstrate an ability to ensure repairs are \\\\\\\\\\\\\\\’Fixed First Visit\\\\\\\\\\\\\\\’ in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess excellent communication skills and a passion with enthusiasm to work with this prestigious brand. This role would also require supporting workshop control with the allocation of work and general processes in the department.You will be an integral member of the Service Team and deliver the very best customer service with clear vision to run an efficient and professional aftersales operation. This role will suit a vehicle technician who is looking for the next level in their career journey.This is a full time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.Why Sytner?Sytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.Enhanced Holiday Entitlement – 33 days inc. bank holidaysIndustry-leading Maternity, Paternity and Adoption PayCareer DevelopmentRecognition of Long Service every 5 yearsDiscounted Car SchemesHigh Street DiscountsDiscounted Gym membershipsCycle to work schemeOne day a year paid voluntary / community workAt Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual\\\\\\\\\\\\\\\’s unique contribution, supporting our colleagues to thrive and achieve their full potential.We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.For more information around reasonable adjustments and the recruitment process please click here.Unsure? Read on…We represent over 23 of the world\\\\\\\\\\\\\\\’s most prestige vehicle brands, across our 140 UK dealerships.We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.Job Type: Full-timeLocation Detail: Sunbury-On-Thames, Middlesex, TW16 5LN
Quality Controller, Sytner Jaguar Land Rover South West London employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Controller, Sytner Jaguar Land Rover South West London
✨Tip Number 1
Familiarize yourself with the Jaguar Land Rover brand and its values. Understanding their commitment to quality and customer service will help you align your approach during the interview process.
✨Tip Number 2
Highlight any previous experience in quality control or vehicle repair. Be ready to discuss specific examples where you ensured high standards and customer satisfaction, as this will demonstrate your fit for the role.
✨Tip Number 3
Prepare to showcase your communication skills. Since the role involves working closely with technicians and customers, think of scenarios where you effectively communicated complex information clearly and concisely.
✨Tip Number 4
Research common challenges faced in quality control within the automotive industry. Being knowledgeable about these issues will allow you to discuss how you can contribute to solutions during your interview.
We think you need these skills to ace Quality Controller, Sytner Jaguar Land Rover South West London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Quality Controller position. Highlight key responsibilities such as quality control processes and customer service, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to emphasize relevant experience in vehicle repair and quality control. Include specific examples of how you've ensured high-quality workmanship and delivered excellent customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your enthusiasm for working with a prestigious brand like Jaguar Land Rover. Mention your communication skills and commitment to delivering outstanding customer experiences.
Highlight Your Teamwork Skills: Since this role involves being an integral member of the Service Team, be sure to mention any past experiences where you successfully collaborated with others to achieve common goals, particularly in a workshop or service environment.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Quality
Make sure to express your enthusiasm for quality control and customer service during the interview. Share specific examples from your past experiences where you ensured high-quality workmanship and delivered an outstanding customer experience.
✨Demonstrate Communication Skills
Since excellent communication skills are crucial for this role, prepare to discuss how you effectively communicate with team members and customers. Consider sharing a situation where your communication made a significant difference in resolving an issue.
✨Understand the 'Fixed First Visit' Concept
Familiarize yourself with the 'Fixed First Visit' philosophy and be ready to discuss how you would implement this in your work. Highlight any previous experiences where you successfully resolved issues on the first attempt.
✨Prepare for Team Dynamics
As a Quality Controller, you'll be part of a service team. Be prepared to talk about your experience working in teams, how you support workshop control, and your approach to collaborating with vehicle technicians to ensure efficient operations.