Maternity Clerk

Maternity Clerk

West Bromwich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide essential admin support to midwives and manage busy phone lines and emails.
  • Company: Join Sandwell and West Birmingham NHS Trust, a diverse and caring community-focused healthcare provider.
  • Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for career growth.
  • Why this job: Be part of a mission to improve health outcomes while developing valuable skills in a positive workplace.
  • Qualifications: Good education, organisational skills, and the ability to work as part of a team are essential.
  • Other info: Full-time and part-time roles available, with options for weekend work.

The predicted salary is between 24000 - 36000 £ per year.

Are you looking for a new challenge? Are you proactive, organised and looking to work within an established team and positive working environment whilst gaining valuable new skills? If your answers are yes, please read on.

The post holder will provide administrative assistance in a busy community team. This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to midwives, MSWs and the wider team. The post holder will be managing a busy phone line, email inbox and managing busy clinic diary.

Hours required:

  • 1x 37.5hrs (full time) - Antenatal Clinic, Aston Pride
  • 1x 37.5hrs (full time) - Antenatal Clinic, Sandwell Maternity Hub
  • 1x 15hrs (part time; Monday and Thursday) - Antenatal Clinic, Sandwell Health Campus
  • 1x 15hrs (weekend; Friday - Sunday) - Post natal WFH/Sandwell Health Campus

The post holder must have the ability to work as part of a team to ensure all relevant administrative activities are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from women, relatives, staff colleagues confidently and sensitively both in person, emails and by telephone.

The successful candidate must have a good standard of education, good organisational skills, able to prioritise workload and be able to work as part of the team and adhere to confidentiality. The successful candidate must be able to work flexibly within the administrative team and with other clinical team members.

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people. Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.

When we say we’re ‘with you all the way’ we want you to know that we mean it.

For further details / informal visits contact: Name: Yvonne Ologbo Job title: Patient Administration Manager Email address: yvonne.ologbo@nhs.net Telephone number: 07483391647

Maternity Clerk employer: Swbhengage

At Sandwell and West Birmingham NHS Trust, we pride ourselves on being more than just a healthcare provider; we are a community that values ambition, respect, and compassion. Our supportive work culture fosters personal and professional growth, ensuring that every employee feels they belong and can thrive in their role. With flexible working options and a commitment to improving health outcomes for our diverse population, joining our team as a Maternity Clerk means becoming part of a mission-driven organisation dedicated to making a meaningful impact.
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Contact Detail:

Swbhengage Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Maternity Clerk

Tip Number 1

Familiarise yourself with the specific duties of a Maternity Clerk. Understanding the role's requirements, such as managing phone lines and clinic diaries, will help you demonstrate your knowledge during any informal chats or interviews.

Tip Number 2

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. This will highlight your ability to prioritise workload effectively, which is crucial for this position.

Tip Number 3

Reach out to current or former employees at Sandwell and West Birmingham NHS Trust via LinkedIn. They can provide insights into the team culture and expectations, which can be invaluable when discussing your fit for the role.

Tip Number 4

Prepare to discuss how you embody the Trust's values of Ambition, Respect, and Compassion. Think of specific instances where you've demonstrated these qualities, as they are central to the organisation's ethos.

We think you need these skills to ace Maternity Clerk

Organisational Skills
Time Management
Communication Skills
Teamwork
Flexibility
Confidentiality
Customer Service
Proactive Approach
Attention to Detail
Problem-Solving Skills
IT Proficiency
Diary Management
Telephone Etiquette
Email Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Maternity Clerk role. Emphasise your organisational skills, ability to manage busy phone lines, and any previous administrative experience in healthcare settings.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the values of Sandwell and West Birmingham NHS Trust. Mention how your proactive nature and adaptability make you a great fit for their team.

Highlight Teamwork Skills: In your application, provide examples of how you've successfully worked as part of a team in previous roles. This is crucial as the job requires collaboration with midwives and other clinical team members.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative role.

How to prepare for a job interview at Swbhengage

Show Your Organisational Skills

As a Maternity Clerk, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've managed multiple tasks or prioritised workloads in previous roles. This will show that you can handle the busy environment effectively.

Communicate Confidently

You'll be handling enquiries from women and their families, so it's crucial to communicate clearly and sensitively. Practice answering common questions you might face during the interview, focusing on your ability to empathise and provide support.

Emphasise Teamwork

The role requires working as part of a team, so be ready to discuss your experiences collaborating with others. Share specific instances where you contributed to a team's success or helped resolve conflicts, highlighting your adaptability.

Understand the Trust's Values

Familiarise yourself with Sandwell and West Birmingham NHS Trust's values of Ambition, Respect, and Compassion. Be prepared to explain how these values resonate with you and how you would embody them in your role as a Maternity Clerk.

Maternity Clerk
Swbhengage
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  • Maternity Clerk

    West Bromwich
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-10

  • S

    Swbhengage

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