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- Tasks: Join our team as an Online Operations Pharmacist, focusing on customer service and order management.
- Company: Be part of Superdrug, a leading pharmacy brand in a fun and dynamic environment.
- Benefits: Enjoy competitive pay, up to 33 days holiday, and amazing discounts for you and a friend.
- Why this job: This role offers a unique chance to impact customer satisfaction in a thriving online pharmacy.
- Qualifications: Must be a GPhC qualified pharmacist with a passion for customer service.
- Other info: Flexible hours available; work in a vibrant hub above a shopping mall.
The predicted salary is between 46800 - 58500 £ per year.
Location: Northampton Hub
Hours: 45 hours per week – alternate Saturdays (we will consider candidates looking for part time hours)
Salary: £58,500 FTE – negotiable depending on experience
Our Northampton Hub is the future of Pharmacy, where all Online Prescriptions are distributed from. We are located above our Central Northampton Store within the Grosvenor Shopping Mall, which is open 7 days a week, Monday to Sunday. The Hub consists of 50 staff, working in a Fun, Busy and Interactive Environment.
About You
Must be a GPhC qualified pharmacist
Here's the exciting bit… a day includes
- Operating as a pharmacist in our unique Online doctor hub. There are no pharmacy services to deliver in this non-customer facing role, which allows you to focus purely on customer service and delighting our customers with meeting online order expectations.
- This role gives you the opportunity to be a key member in one of the most successful parts of our business!
Key Responsibilities
- Checking customer online orders
- Leadership and coaching of the large dispenser team
- Ensuring the operation is safe via stringent audit requirements
- Ensuring adequate stock and packaging control
What’s in it for you?
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you:
- A competitive salary plus bonus potential of up to 25% (based on performance)
- Up to 33 days holiday (including bank holidays)
- Instant access to Wagestream - a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it
- Amazing discounts - Up to 30% discount at Superdrug for you and a nominated person plus discounted services including Online Doctor
- Aviva Digicare Workplace - you and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check
- Excellent training and development opportunities
- Cycle to work scheme
- Annual GPhC fees paid
- Attendance to our annual Healthcare conference
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Location: 1st Floor 9-11 Wood Street, Northampton, Northamptonshire, NN1 2ED, United Kingdom
Online Operations Pharmacist NEW Northamptonshire Posted today Up to £58,500 (£25 hourly) North[...] employer: Superdrug Stores
Contact Detail:
Superdrug Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Operations Pharmacist NEW Northamptonshire Posted today Up to £58,500 (£25 hourly) North[...]
✨Tip Number 1
Familiarise yourself with the specific operations of an online pharmacy. Understanding how online prescriptions are processed and the unique challenges faced in this environment will help you stand out during discussions.
✨Tip Number 2
Highlight your leadership skills, especially if you have experience managing teams. The role involves coaching a large dispenser team, so showcasing any relevant experience in team management can make a significant difference.
✨Tip Number 3
Demonstrate your commitment to customer service excellence. Since the role focuses on delighting customers with their online orders, sharing examples of how you've gone above and beyond for customers in previous roles can be very impactful.
✨Tip Number 4
Research the company culture at StudySmarter and Superdrug. Being able to articulate how your personality aligns with their fun and interactive environment can help you connect better during interviews.
We think you need these skills to ace Online Operations Pharmacist NEW Northamptonshire Posted today Up to £58,500 (£25 hourly) North[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Online Operations Pharmacist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Qualifications: Make sure to emphasise your GPhC qualification and any relevant experience in pharmacy operations. Include specific examples of how you've successfully managed online orders or led a team in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are excited about working in a non-customer facing environment and how you can contribute to the success of the Northampton Hub.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the pharmacy sector.
How to prepare for a job interview at Superdrug Stores
✨Know Your Role
Make sure you understand the specifics of the Online Operations Pharmacist position. Familiarise yourself with the responsibilities, such as checking online orders and leading a dispenser team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Highlight Your Qualifications
As a GPhC qualified pharmacist, be prepared to discuss your qualifications and any relevant experience. Share examples of how your background has prepared you for this non-customer facing role, focusing on customer service and operational excellence.
✨Showcase Leadership Skills
Since the role involves coaching a large team, think of specific instances where you've successfully led or mentored others. Be ready to discuss your leadership style and how you can contribute to creating a fun and interactive environment at the Northampton Hub.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, training opportunities, and performance expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
