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- Tasks: Manage customer loyalty programs and support personal shopping events.
- Company: Join a renowned luxury fashion brand and elevate your career.
- Benefits: Enjoy hybrid working, with 4 days in London and 1 day from home.
- Why this job: Gain valuable experience in a dynamic, high-end fashion environment.
- Qualifications: Experience in CRM or loyalty programs is a plus, but not essential.
- Other info: This is a 6-month contract paying £155 per day.
The predicted salary is between 30000 - 45000 £ per year.
Hybrid Working (4 days in London office, 1 day from home)
6-Month Contract
£155 per day (Outside IR35)
Overview: Are you passionate about loyalty programs and working in the fashion industry? We are seeking a motivated Loyalty Executive to join a renowned luxury fashion brand on a 6-month contract. This is a fantastic opportunity to work closely with the CRM and Buying teams, supporting various loyalty initiatives and promotions while gaining valuable experience in a dynamic, high-end fashion environment.
Key Responsibilities:
- Customer Loyalty & Rewards: Manage and execute the customer rewards program, ensuring smooth operations and positive customer engagement.
- Personal Shopping Support: Assist the personal shopping team with loyalty-related tasks and events for exclusive client offerings.
- Offline Gifting & Events: Organise and run events for offline gifting to enhance customer relationships.
- Collaboration with CRM Team: Work in parallel with the CRM team but as a separate entity, coordinating with them on promotions and reporting.
- Promotions & Reporting: Focus heavily on promotions and rewards, including post-campaign analytics and reporting. Experience with these tasks is highly valued.
About You:
- Experience: Experience in CRM or loyalty programs is beneficial but not essential. Knowledge of email and push CRM campaigns is a plus.
- Skills: Strong ability to analyse data and report on campaign success. Must be adaptable and comfortable working in a fast-paced, hands-on role.
- Industry Knowledge: Experience in retail, fashion, or luxury is ideal but not a requirement.
CRM Loyalty Executive employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Loyalty Executive
✨Tip Number 1
Familiarise yourself with the latest trends in loyalty programmes, especially within the fashion industry. Understanding what makes a successful loyalty initiative can help you stand out during discussions and interviews.
✨Tip Number 2
Network with professionals in the CRM and fashion sectors. Attend industry events or join relevant online groups to connect with people who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used data to drive customer engagement in past roles. Being able to showcase your ability to analyse campaign success will be crucial for this position.
✨Tip Number 4
Research the luxury fashion brand you'll be working with. Understanding their customer base and previous loyalty initiatives will allow you to tailor your approach and demonstrate your enthusiasm for the role.
We think you need these skills to ace CRM Loyalty Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in CRM or loyalty programs, even if it's not extensive. Emphasise skills that align with the job description, such as data analysis and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for loyalty programs and the fashion industry. Mention specific examples of how your skills can contribute to the role and the company’s goals.
Highlight Relevant Experience: If you have experience with promotions, reporting, or customer engagement, be sure to detail these in your application. Use metrics where possible to demonstrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a fast-paced environment.
How to prepare for a job interview at Job Traffic
✨Show Your Passion for Loyalty Programs
Make sure to express your enthusiasm for loyalty programs during the interview. Share any personal experiences you have with loyalty schemes, especially in the fashion industry, to demonstrate your genuine interest.
✨Highlight Relevant Experience
Even if you don't have direct experience in CRM or loyalty programs, think about transferable skills from previous roles. Discuss any relevant tasks you've handled, such as data analysis or customer engagement, to showcase your capabilities.
✨Prepare for Data-Driven Questions
Since the role involves analysing campaign success, be ready to discuss how you've used data in past roles. Prepare examples of how you've measured success and what metrics you focused on to improve customer engagement.
✨Demonstrate Adaptability
The job requires someone who can thrive in a fast-paced environment. Be prepared to share examples of how you've adapted to changing situations or handled multiple tasks simultaneously in previous positions.
