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- Tasks: As a Dispatcher, you'll manage customer deliveries and ensure timely dispatch of goods.
- Company: Join NAPA Auto Parts, a global leader in automotive parts distribution with a rich history since 1925.
- Benefits: Enjoy exclusive discounts, career progression opportunities, and access to health and financial tools.
- Why this job: Be part of a dynamic team in a reputable company that values customer service and teamwork.
- Qualifications: Team player with strong communication skills and attention to detail; computer literacy is essential.
- Other info: NAPA offers a clean and safe working environment with ongoing training and support.
The predicted salary is between 24000 - 36000 £ per year.
NAPA Auto Parts was founded in 1925 to meet America's need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market-leading parts brand in the country with a championship-winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world.
As a Dispatcher you will be responsible for ensuring customer deliveries are picked and dispatched to required timelines to ensure excellent customer service. Ensuring all our drivers are running in an efficient manner and departing with the correct goods within the required timeframe.
Responsibilities:- Ensuring customer orders are picked and deadlines met by ensuring that products are prepared and ready for dispatch.
- Assign and plan routes for drivers to efficiently utilise the resources at hand.
- Oversee the running of the warehouse and ensure that all processes and procedures are carried out correctly.
- Checking and putting away supplier deliveries, informing your line manager of any shortages or damaged stock.
- Assist with a rolling stock taking program, ensuring all stock is always located correctly.
- Assist with maintaining a clean and safe working environment.
- Able to work as part of a team.
- Able to work with a high degree of accuracy/computer literate.
- Good communicator.
- Committed to delivering excellent customer service.
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Discount on car parts.
Alliance Automotive Group is an equal opportunities employer.
Dispatcher employer: Genuine Parts Company
Contact Detail:
Genuine Parts Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatcher
✨Tip Number 1
Familiarise yourself with the logistics and supply chain processes specific to the automotive industry. Understanding how parts are dispatched and the importance of timely deliveries will give you an edge in interviews.
✨Tip Number 2
Brush up on your communication skills, as effective communication is key in a dispatcher role. Practice articulating your thoughts clearly and concisely, especially when discussing logistics or resolving issues.
✨Tip Number 3
Gain experience with route planning software or tools commonly used in dispatching. Being able to demonstrate familiarity with these technologies can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the automotive and logistics sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the dispatcher position.
We think you need these skills to ace Dispatcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dispatcher at NAPA Auto Parts. Familiarise yourself with their operations and how your skills can contribute to their success.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your ability to work as part of a team, your communication skills, and any experience in logistics or warehouse management.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your commitment to excellent customer service and efficiency.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Genuine Parts Company
✨Know the Company
Before your interview, take some time to research NAPA Auto Parts and its history. Understanding their values, mission, and the role they play in the automotive industry will help you align your answers with what they are looking for.
✨Demonstrate Teamwork Skills
As a Dispatcher, you'll need to work closely with drivers and warehouse staff. Be prepared to share examples of how you've successfully collaborated in a team environment, highlighting your communication skills and ability to support others.
✨Showcase Your Organisational Skills
The role requires efficient route planning and order dispatching. Bring up any past experiences where you had to manage multiple tasks or deadlines, and explain how you prioritised effectively to ensure everything ran smoothly.
✨Emphasise Customer Service Commitment
NAPA values excellent customer service. Be ready to discuss how you've gone above and beyond to meet customer needs in previous roles, and express your dedication to maintaining high standards in this area.
