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- Tasks: Coordinate contracts, manage bookings, and ensure smooth operations for customer deliveries.
- Company: Join a leading global logistics company that ensures timely delivery of goods worldwide.
- Benefits: Enjoy a competitive salary, pension, travel perks, and personal development opportunities.
- Why this job: Be part of a dynamic team impacting global trade while developing your skills in logistics.
- Qualifications: Experience in customer-focused roles, excellent communication, and organisational skills required.
- Other info: Full-time role based in Scunthorpe/Newport with a supportive work culture.
The predicted salary is between 22000 - 26000 £ per year.
Work as part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport experts to provide a high service level for this company's customers, based in their office in Scunthorpe/Newport on a full-time permanent basis.
Your role:
As the successful Contract Co-ordinator, you will report into the Operations Supervisor to ensure the continuing day to day running of their customers contracts, ensuring collection and delivery expectations are met effectively and efficiently.
Key responsibilities:
- Raise and manage bookings keeping key personnel informed of all necessary changes
- Liaise with Asset and Charter contacts to achieve optimum service
- Support activities such as customs clearance and standkit change overs
- Collate information relevant for various KPIs on a weekly and monthly basis and report to line manager
- Liaise with employees at other sites to maximise efficiencies for the customer
- Daily liaison with Customer personnel in a professional manner.
About you:
They are on the lookout for an experienced Contract Co-ordinator, with experience of working in a customer focused operational role. Along with excellent communication and customer service skills with the ability to develop and maintain good working relationships at all levels. You will possess excellent organisational skills and can manage your workload efficiently, while your attention to detail ensures accuracy in dealing with information. Ideally will have H&S knowledge and logistics experience.
We offer:
A salary of £26,000 - £30,000 per annum (depending on experience), working full-time, 40 hours per week Monday to Friday. Other benefits include Company pension, travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. They also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
Do you have what we’re looking for? And does this Contract Co-ordinator role sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let them know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
No recruitment agencies, please.
Contract Co-ordinator employer: Spider Web Recruitment Ltd
Contact Detail:
Spider Web Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Co-ordinator
✨Tip Number 1
Familiarise yourself with the logistics and transport industry. Understanding key terms and processes will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the logistics field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience in customer service and operational roles. Be ready to share specific examples of how you've successfully managed contracts or improved service levels.
✨Tip Number 4
Research the company thoroughly. Knowing their operations, values, and recent news will allow you to tailor your conversation and demonstrate genuine interest during the interview.
We think you need these skills to ace Contract Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and logistics. Emphasise your organisational skills and any previous roles that involved managing contracts or liaising with customers.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Contract Co-ordinator role. Mention specific examples of how you've successfully managed bookings or improved customer service in past positions.
Highlight Key Skills: Focus on key skills mentioned in the job description, such as communication, attention to detail, and the ability to work under pressure. Use concrete examples to demonstrate these skills in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Contract Co-ordinator, you'll need to demonstrate your excellent communication and customer service skills. Prepare examples from your past experiences where you successfully managed customer expectations or resolved issues effectively.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. Be ready to discuss how you manage your workload and prioritise tasks, especially in a fast-paced environment. Consider sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with Logistics Terminology
Since the position involves logistics and transport, brush up on relevant terminology and concepts. Being able to speak the language of the industry will show your commitment and understanding of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them, particularly regarding contract management and customer interactions.
