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For Companies At a Glance
- Tasks: Lead your store, inspire your team, and maximise sales through excellent customer service.
- Company: Join shoezone, a leading footwear retailer with 280 stores across the UK, offering quality shoes for everyone.
- Benefits: Enjoy 28 days holiday, a 25% discount, profit share, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values hard work, high standards, and customer satisfaction.
- Qualifications: Proven leadership skills, passion for retail, and a willingness to learn and adapt.
- Other info: Fast-paced environment with a focus on teamwork and continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
shoezone has an opportunity for a Store Manager to join our team based in Burscough. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary. Are you a role model who can inspire confidence in those around you, build strong relationships across the business, and drive a culture that empowers colleagues to do the right thing for our customers?
About Us
We are a town centre, retail park, and digital footwear retailer, offering low-price and high-quality footwear for the whole family, with free next-day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK. Our store portfolio includes 91 town centre stores stocking the core shoezone product range, 144 hybrid town centre stores, and 43 larger retail park stores that also stock additional brands such as Skechers, Hush Puppies, and Kickers. shoezone.com stocks online exclusive footwear, complementing our store network and marketplaces, ensuring a full multi-channel offering for excellent customer service. During an average year, we sell 14.5 million pairs of shoes at an average retail price of £13.
The Store Manager Role
As a Store Manager, you will be responsible for the operation of your store. You will be a hands-on leader who motivates from the front, focusing on maximising sales through local knowledge, exceeding targets, controlling costs, promoting excellent customer service, and inspiring your team.
Key Duties and Responsibilities
- Achieve sales targets by ensuring excellent customer service in a fast-paced environment.
- Support, develop, and mentor your team to maintain high standards and provide the best customer experience.
- Maintain store standards and merchandising according to marketing guidelines and ensure high housekeeping standards.
- Provide a safe environment for staff and customers by implementing health and safety policies.
What We’re Looking For
- A proven leader
- A passion for retail and customer service
- Ability to multitask and embrace change
- Good listening skills
- Willingness to learn and develop the business using insights
Benefits
- Holidays starting at 28 days, increasing to 33 days after 5 years
- Profit Share Scheme
- 25% Discount on all products
- Birthday Holiday
- Opportunities for progression and development
- Workplace pension including life cover
- Access to Retail Trust services for emotional support, grants, legal, and financial advice
Are You Right for Us?
We are hands-on at shoezone with a ‘just do it’ attitude. Our pace is fast, standards are high, and we pride ourselves on being the best. We work hard to meet our loyal customers' needs and continuously evolve to stay current with market trends and customer expectations. If you believe you have the skills and experience to be our Store Manager, please click ‘apply’ today. We look forward to hearing from you!
Store Manager employer: Shoezone Retail Limited
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with shoezone's product range and customer service ethos. Understanding the brand and its offerings will help you demonstrate your passion for retail during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to exceed sales targets or improve customer satisfaction.
✨Tip Number 3
Research the local market in Burscough to understand customer preferences and competition. This knowledge will allow you to discuss strategies for maximising sales and enhancing customer experience during your interview.
✨Tip Number 4
Showcase your ability to adapt to change by discussing any experiences where you've successfully managed challenges in a fast-paced retail setting. This will demonstrate your readiness for the dynamic environment at shoezone.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Use bullet points to make it easy to read, and include specific achievements that demonstrate your leadership and sales capabilities.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Provide examples of how you've successfully led teams and achieved sales targets in previous roles. Make sure to convey your understanding of shoezone's values and culture.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Store Manager role.
How to prepare for a job interview at Shoezone Retail Limited
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on motivating staff and achieving sales targets.
✨Understand the Brand
Familiarise yourself with shoezone's product range and values. Being able to discuss their offerings and how you can contribute to their mission will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a retail environment. Think about scenarios where you've had to handle customer complaints or manage team dynamics, and be ready to share your approach.
✨Emphasise Customer Service
Since excellent customer service is a key focus for shoezone, be prepared to discuss your philosophy on customer care. Share specific examples of how you've gone above and beyond to ensure customer satisfaction.
