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- Tasks: Drive new business sales and expand customer base in the UK and Emerging markets.
- Company: PTC's ServiceMax empowers field service teams with innovative cloud-based software solutions.
- Benefits: Enjoy a collaborative culture, flexible work options, and opportunities for professional growth.
- Why this job: Join a mission-driven team focused on customer success and impactful technology.
- Qualifications: Experience in SaaS sales, strong relationship-building skills, and a passion for teamwork required.
- Other info: Travel up to 50% is expected; fluency in English is mandatory.
The predicted salary is between 28800 - 42000 £ per year.
PTC's ServiceMax is on a mission: enabling field service teams to keep the world running. A career at PTC's ServiceMax means unleashing your potential to build, sell, implement, and market award-winning products with a #wintogether and #customerobsessed approach. From MRI machines to gym equipment, customers around the globe rely on ServiceMax's cloud-based software platform to keep these machines – and the world – running, every single day.
In this role, you will be at the forefront of driving new business sales, with a particular focus on parts of the UK and Emerging markets. Your primary focus will be on identifying and securing new customers, expanding our market presence, and generating revenue growth. You will engage in key activities such as prospecting, strategy planning, executive relationship development, and discovery assessment. You will work closely with other members across the business to drive and lead growth in service, software, and outcome-driven revenue generation.
Day-To-Day:
- Proactively identify and pursue new business opportunities to expand our customer base, especially in Emerging and India markets.
- Develop a deep understanding of potential customer business needs to create value with our solutions.
- Define and drive account strategies in partnership with internal and external stakeholders to solve our customers’ needs.
- Develop and execute an Account Playbook that formalizes the “go high / go low” strategy for the Enterprise account.
- Build a strong customer pipeline management to drive predictable outcomes.
- Actively grow and maintain multi-year account plans that will be shared globally with parts of our business including Marketing, Product Management, Sales, Professional Services, and the Development teams to ensure coordination across the business.
- Lead the implementation of economic value selling throughout customer organizations.
Preferred Skills and Experience:
- A passion for winning together in collaboration with the broader team with high customer focus.
- Experience managing your business on a monthly basis vs. quarterly/yearly.
- Demonstrated ability to build relationships with large enterprise senior line-of-business and IT executives, as well as operational managers.
- An organized, detailed, and metrics-driven approach to drive the sales cycle from appointment to close.
- Ability to anticipate potential objections and craft solutions leveraging best practices by getting in front of potential resistance.
- Experience in either WFM, CRM, or ERP preferred.
Basic Qualifications:
- Proven track record as an account executive selling SaaS Enterprise Software.
- Fluent level of English is mandatory.
- Must be able to travel 50% -/+ of the time.
ServiceMax Account Executive employer: PTC
Contact Detail:
PTC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceMax Account Executive
✨Tip Number 1
Familiarise yourself with ServiceMax's products and their impact on various industries. Understanding how their cloud-based software solutions help businesses can give you an edge in conversations with potential clients.
✨Tip Number 2
Network with professionals in the field service and SaaS industries. Attend relevant events or webinars to connect with others who may have insights into the role and the company culture at PTC.
✨Tip Number 3
Prepare to discuss your experience with account management and sales strategies. Be ready to share specific examples of how you've successfully identified and pursued new business opportunities in the past.
✨Tip Number 4
Research the emerging markets that ServiceMax is focusing on. Understanding the unique challenges and opportunities in these regions will demonstrate your proactive approach and readiness to contribute to the company's growth.
We think you need these skills to ace ServiceMax Account Executive
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the ServiceMax Account Executive role. Familiarise yourself with the responsibilities and preferred skills mentioned in the job description to tailor your application accordingly.
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in SaaS Enterprise Software. Emphasise any achievements related to driving new business sales and building relationships with senior executives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for collaboration and customer focus. Use specific examples from your past experiences to demonstrate how you can contribute to PTC's mission and drive revenue growth.
Highlight Key Skills: In your application, emphasise skills such as account strategy development, pipeline management, and economic value selling. Make sure to mention your ability to anticipate objections and provide solutions, as these are crucial for the role.
How to prepare for a job interview at PTC
✨Understand the Product
Before your interview, make sure you have a solid understanding of ServiceMax's cloud-based software platform. Familiarise yourself with its features and how it benefits customers in various industries. This knowledge will help you demonstrate your enthusiasm and ability to sell the product effectively.
✨Showcase Your Sales Strategy
Be prepared to discuss your approach to identifying and securing new customers. Highlight any previous experiences where you've successfully developed account strategies or managed pipelines. This will show that you can drive revenue growth and align with the company's goals.
✨Demonstrate Relationship Building Skills
Since the role involves engaging with senior executives and operational managers, be ready to share examples of how you've built strong relationships in past roles. Emphasise your ability to understand customer needs and tailor solutions accordingly.
✨Prepare for Objections
Anticipate potential objections that may arise during the sales process and think about how you would address them. Discussing your problem-solving skills and how you've overcome challenges in previous sales situations will showcase your readiness for this role.
