E-commerce Business Development Executive

Are you a dynamic sales professional with a track record of selling e-commerce solutions to the hospitality and or retail verticals and a drive for excellence? Join a team that is revolutionizing merchant payments acceptance across Europe. As a Business Development Executive, you will be at the forefront of cutting-edge payment solutions, enabling businesses to thrive in the ever-evolving market.

What you will do:

• Identify, develop, and close new business opportunities for omni-channel merchant acquiring solutions enabling merchants to accept in-store and online payments from their customers.
• Target merchants with a card turnover of £2 million+ per annum, for your allocated vertical.
• Use a needs-based (MEDDPICC) sales process to understand the merchants' challenges, goals, and preferences, and propose tailored solutions that meet their requirements and add value to their business.
• Build and maintain long-term relationships with the merchants, ensuring their satisfaction and loyalty.

Key Responsibilities:

• Manage the whole sales cycle from prospecting to closing, using various channels such as cold calling, referrals, networking, and online platforms, utilising the MEDDPICC sales process.
• Develop your online and offline payment solutions knowledge to be considered a subject matter expert.
• Conduct discovery calls and meetings with potential merchants, using effective questioning and listening skills to uncover their needs, pain points, and objectives through the MEDDPICC sales process.
• Present and demonstrate the features and benefits of the merchant acquiring solutions, using relevant case studies, testimonials, and data.
• Handle objections and concerns, and provide solutions that address the merchants' needs and expectations.
• Negotiate and close contracts, ensuring compliance with the company's policies and procedures.
• Build and maintain strong relationships with the merchants, and identify opportunities for cross-selling and upselling other products and services.
• Update and manage the sales pipeline and CRM system, and report on the sales activities and results.
• Act as the customer relationship owner to ensure delivery on customer expectations efficiently and within timeframe commitments to ensure their satisfaction and retention.
• Collaborate with internal teams and coordinate activities such as delivery support, after-sales support and service.
• Attend and participate in sales meetings, training sessions, and events as per the requirements of the business.

Requirements Skills and Qualifications:

• Proven sales hunter with experience and track record of achieving sales targets and company objectives.
• Vertical sales specialism of e-commerce online sales solutions within Hospitality and or Retail.
• Highly motivated and results-oriented, with the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with the merchants.
• Strong presentation and demonstration skills, with the ability to convey complex information in a clear and compelling way.
• Adaptable and flexible, with the ability to handle multiple tasks and changing priorities.
• Analytical and problem-solving skills, with the ability to identify and resolve issues.
• Proficient in using CRM systems and MS Office applications.
• Advantageous: Experience of selling merchant acquiring or payment solutions.

Benefits:

• Highly competitive salary.
• Sales bonus of up to 18 monthly salaries per annum based on individual and company performance.
• Private medical health insurance.
• Car / Mobility allowance (for use of own vehicle).
• Mobile phone and laptop allowances.
• Fuel and parking expenses.
• We work in an open, transparent working environment that actively promotes ingenuity and teamwork.
• You will be fully trained and continuously supported.
• Working in an international fin-tech company with a large cultural diversity.
• A fast-paced and collaborative working environment.
• Motivated and dynamic colleagues.
• Work with the latest in payments acquiring technology.
• Opportunity to grow progressively in your domain.