Restaurant Server

Restaurant Server

Wellow Full-Time No home office possible
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At a Glance

  • Tasks: Serve food and drinks, ensuring a fantastic guest experience.
  • Company: Join RedCat, a dynamic company revitalising pubs and inns across the UK.
  • Benefits: Enjoy 25% off at all venues, meal deals, wellness programmes, and training access.
  • Why this job: Be part of a passionate team in a fast-paced environment with endless growth opportunities.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Embrace the RedCat way: integrity, care, and respect in every interaction.

What's in it for you?

  • 25% off all food, drink, and rooms at all RedCat Venues* (T&C's) apply
  • Great opportunities to progress within a growing company
  • Financial wellbeing programme
  • Employee recognition programme
  • Meal deals whilst on shift
  • Apprenticeship Programme
  • 24hrs access to the company's training and development site
  • Wellness Programme

You love the venue you work for, and you are passionate about giving your guests an incredible experience. You work well in your team to ensure the food and drink you serve look and taste wonderful, delivered with integrity and passion. You share the courteous and hospitable values of your Managers, making recommendations to guests, offering friendly conversation, and answering their questions promptly.

You should have an understanding of the business's commercial aspects; how using promotions and recommendations can help your venue achieve profitability and growth, as well as ensuring all bills are recorded and paid accurately. Keeping a clean and tidy section, following RedCat health and safety standards, and ensuring your department is inviting and immaculately presented at all times are also important.

Key Responsibilities

  • Be a team player – work naturally as part of a team, communicate well, and consider colleagues and other departments to achieve the best customer experience.
  • Be smart and friendly – well presented, professional, approachable, and able to stay calm and courteous during busy shifts.
  • Be organized and tidy – multitask and prioritize customer requests while maintaining a neat and attractive work area.
  • Prioritize safety – demonstrate awareness of allergen safety, COVID-safety, and adhere to health and safety procedures and licensing laws, reporting risks to managers.
  • Become a product expert – know everything about our offerings, from garnished drinks to table settings.
  • Handle stock and cash confidently – use EPOS systems accurately for orders and payments.
  • Be eager to learn – participate in online courses, reading, and on-the-job coaching to develop your skills.

Hospitality is our personality, and we are RedCat!

Company Overview

RedCat is acquiring multiple pubs and inns across the UK, aiming to revive and regenerate these spaces through investment in buildings, design, branding, and people. We strive to create industry-leading, lifestyle-enhancing venues, injecting excitement into the hospitality sector. As an ambitious and fast-paced company, the opportunities at RedCat are endless for those ready to join us on this exciting journey.

The RedCat Way

We expect every employee to act with integrity, care, and respect. Whether managing a boutique hotel or making cocktails in a café bar, everyone should embody the RedCat way. Hospitality is your personality—be honest, a problem solver, and dedicated to providing every customer with an exceptional experience worth sharing.

Restaurant Server employer: RedCat Independent Pubs

RedCat is an exceptional employer that prioritises employee growth and wellbeing, offering a range of benefits including a financial wellbeing programme, meal deals during shifts, and access to extensive training resources. With a vibrant work culture that values teamwork, integrity, and hospitality, employees are encouraged to develop their skills and progress within a rapidly expanding company dedicated to revitalising the hospitality sector across the UK.
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Contact Detail:

RedCat Independent Pubs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Server

✨Tip Number 1

Familiarise yourself with the RedCat brand and its values. Understanding their commitment to hospitality and customer experience will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your teamwork skills by sharing specific examples of how you've successfully collaborated with colleagues in previous roles. This is crucial as being a team player is a key responsibility for the Restaurant Server position.

✨Tip Number 3

Demonstrate your knowledge of food and drink pairings, as well as any relevant health and safety standards. Being able to discuss these topics confidently can set you apart from other candidates.

✨Tip Number 4

Express your eagerness to learn and grow within the company. Mention any previous training or courses you've taken that relate to hospitality, as this shows your commitment to personal development and aligns with RedCat's values.

We think you need these skills to ace Restaurant Server

Customer Service Skills
Teamwork
Communication Skills
Multitasking
Attention to Detail
Knowledge of Food and Beverage
Cash Handling
EPOS System Proficiency
Health and Safety Awareness
Problem-Solving Skills
Time Management
Adaptability
Professionalism
Sales Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Restaurant Server at RedCat. Highlight your relevant experience in hospitality and customer service in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your teamwork, communication skills, and any experience with EPOS systems or food safety standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the RedCat values. Mention specific examples of how you've provided excellent customer service in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at RedCat Independent Pubs

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to create a memorable experience for guests, as this aligns with the values of RedCat.

✨Demonstrate Teamwork Skills

Highlight your ability to work well in a team. Provide examples of how you've collaborated with colleagues in previous roles to enhance customer service and ensure smooth operations, as teamwork is crucial in a restaurant setting.

✨Know the Menu Inside Out

Familiarise yourself with the types of food and drinks offered at RedCat venues. Being able to discuss menu items confidently and make recommendations will show that you're eager to become a product expert and contribute to the venue's success.

✨Emphasise Safety Awareness

Discuss your understanding of health and safety standards, including allergen safety and COVID-19 protocols. Showing that you prioritise safety will reassure the interviewers that you can maintain a safe environment for both guests and staff.

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