Motability Specialist

Motability Specialist

London Full-Time 26400 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, convert leads into sales, and recommend vehicles and accessories.
  • Company: Pendragon is a leading automotive retailer focused on collaboration and innovation.
  • Benefits: Enjoy a £22,000 salary, OTE of £42,000, pension, 23 days holiday, and exclusive discounts.
  • Why this job: Join a supportive team that values your growth and empowers you to excel in sales.
  • Qualifications: Full UK driver's licence and a passion for customer service; sales experience is a plus.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.

The predicted salary is between 26400 - 42000 £ per year.

A £22,000 basic salary, OTE of £42,000, with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.

As a Motability Sales Executive, customer care will always come first to you. You’ll take the time to talk to customers, build a genuine rapport and identify their exact wants and needs. In return, we will take the time to do the same with you, offering all the support and opportunities you’ll need to create a successful career with us.

A real people person, you’ll come across as effortless and genuine when talking to our customers. As a result, they’ll trust you to recommend the right vehicles to them as well as any available extras, accessories and value-adding products.

To be a Motability Sales Executive, it is essential that you hold a full UK drivers' licence.

What does the role of Motability Sales Executive involve?

  • You will deal with all new and used car enquiry leads, converting those appointments into sales, ensuring all sales leads are maximised.
  • You will be selling through volume of new and used cars, alongside upselling on accessories, extended warranty and finance packages.
  • You’ll drive the sales process, from meet and greet, test drive, presentation of products and sales through to delivery and handover of the vehicle.

What do you need to succeed as a Motability Sales Executive?

  • Background in customer service/sales and a keen interest in the automotive industry.
  • The drive to hit your targets month after month - a natural people person, passionate about making our customers happy!
  • Previous sales experience is favourable but not necessary, experience using computer systems is a must.

Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.

If this sounds like a perfect fit for you, then apply today and join our journey in driving beyond the possible. Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.

Motability Specialist employer: Pendragon Group

Pendragon is an exceptional employer that prioritises employee growth and collaboration, offering a competitive salary package alongside generous benefits such as pension schemes, critical illness cover, and exclusive discounts. Our vibrant work culture fosters a supportive environment where your passion for customer service and the automotive industry can thrive, ensuring you have the tools and opportunities to build a rewarding career while making a positive impact on our customers' lives.
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Contact Detail:

Pendragon Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Motability Specialist

✨Tip Number 1

Familiarise yourself with the Motability scheme and its benefits. Understanding how it works will help you engage with customers more effectively and demonstrate your expertise during conversations.

✨Tip Number 2

Practice your communication skills by role-playing customer interactions with friends or family. This will help you build confidence in establishing rapport and addressing customer needs seamlessly.

✨Tip Number 3

Stay updated on the latest automotive trends and vehicle features. Being knowledgeable about the products you’ll be selling will enable you to provide valuable insights and recommendations to potential customers.

✨Tip Number 4

Network with current Motability Specialists or professionals in the automotive industry. They can offer valuable advice and insights that could give you an edge in your application process.

We think you need these skills to ace Motability Specialist

Customer Service Skills
Sales Techniques
Communication Skills
Relationship Building
Negotiation Skills
Product Knowledge (Automotive)
Time Management
Problem-Solving Skills
Attention to Detail
Computer Literacy
Target-Driven
Team Collaboration
Adaptability
Full UK Driving Licence

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Motability Specialist. Highlight your customer service skills and any relevant experience in sales or the automotive industry.

Tailor Your CV: Customise your CV to reflect your experience in customer service and sales. Emphasise any achievements that demonstrate your ability to meet targets and build rapport with customers.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Use specific examples to illustrate how you can contribute to the team at Pendragon.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Pendragon Group

✨Show Your Passion for Customer Care

As a Motability Specialist, your ability to connect with customers is crucial. During the interview, share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction. This will demonstrate your commitment to putting customers first.

✨Know the Automotive Industry

Familiarise yourself with current trends in the automotive industry, especially regarding Motability schemes. Being knowledgeable about vehicles and their features will help you engage in meaningful conversations with potential customers and show that you're genuinely interested in the role.

✨Prepare for Sales Scenarios

Expect to discuss sales techniques and scenarios during the interview. Prepare by thinking about how you would handle various customer situations, such as upselling accessories or addressing customer concerns. This will showcase your sales acumen and problem-solving skills.

✨Emphasise Team Collaboration

Since collaboration is key at Pendragon, be ready to talk about your experiences working in teams. Highlight instances where you've supported colleagues or contributed to group success, as this aligns with the company's culture and values.

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