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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and maintain a stylish store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
- Qualifications: Looking for adaptable, detail-oriented individuals with strong communication skills.
- Other info: Follow us on Instagram @LIFEATANF for a glimpse into our culture!
The predicted salary is between 18000 - 30000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviours on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister Co. - Brand Representative, Trinity Leeds employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Trinity Leeds
✨Tip Number 1
Familiarise yourself with the Hollister brand and its target audience. Understanding their style, values, and customer preferences will help you connect better during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with customers and showcasing your outgoing personality.
✨Tip Number 3
Showcase your adaptability and flexibility by preparing examples from your past experiences where you've successfully handled changing situations. This will highlight your ability to thrive in a dynamic retail environment.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations. This can provide you with valuable information that may set you apart from other candidates.
We think you need these skills to ace Hollister Co. - Brand Representative, Trinity Leeds
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister Co. and its brand values. Highlight your understanding of their commitment to customer service and how you can embody their brand ethos in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service, retail, or any roles that demonstrate your ability to connect with customers. Use keywords from the job description to align your skills with what they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the store's success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Show Your Style
As a Brand Representative, your personal style is important. Dress in a way that reflects the Hollister brand while also showcasing your individuality. This will help you connect with the company's ethos and demonstrate your understanding of their target audience.
✨Engage with Enthusiasm
During the interview, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to meet customer needs in previous roles. This will highlight your ability to create a welcoming atmosphere, which is key for this position.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and confidently. The role requires initiating conversations with customers, so showcase your ability to communicate effectively. Consider role-playing common customer interactions to prepare for potential questions.
✨Research the Brand
Familiarise yourself with Hollister's products, values, and recent campaigns. Being knowledgeable about the brand will not only impress your interviewers but also allow you to answer questions more thoughtfully and show your genuine interest in the company.
