hotel night ambassador London

Overview why working with us is different What others do by day, you do best by night. You will greet the world one person at a time — even when they\\\’re sleepy. You\\\’ll become a champion multitasker across customer service, reception, concierge, barista, mixologist, problem solving and more as a citizenM night ambassador. We believe in making work fun and that a great guest experience starts with great people.your typical citizenM shift could include:Making sure everyone gets a warm welcome as soon as they walk inHelping guests at the self check-in kiosks (no reception desk)Cleaning, preparing and serving hot and cold breakfast and mealsBrewing delicious coffee or mixing a signature cocktailBeing a secret concierge to the city — answering guests\\\’ questions about where to visit, eat, shop or partyMaintaining the living room and canteen, and arranging food displays for the following shiftAssisting guests with requests regarding facilities (you may pick up new tech skills)Handling reservations in the property management system (PMS), including night auditHolding the keys to the castle; responsible for operations during night shiftsTaking care of our guests, including in emergency situationsWhat we\\\’re looking for / Qualifications To be successful at citizenM, you\\\’ll need to have:A genuine touch: Treat all people as you would treat your best friendsA passionate attitude: Be collaborative and believe we are stronger together; you are optimistic and spread good vibesAnd you\\\’ll need to be:A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and believe no detail is too smallReal caring: You show empathy for people and the planet. You are open to other points of view and experiences that bring out the best in me. You create positive changeFluent in English. Other language abilities are welcome tooPlease note that we are only able to consider applicants with the right to work in the UK.Typical shifts Typical shift: our hotel operates 24/7 with a rotating flexible schedule. The typical night shift hours are 11pm–7am. We keep things dynamic and take into account your preferences, so you enjoy your other life plans.Locations Now hiring for our London hotels in Shoreditch, Tower Hill, Victoria and Bankside. Locations based on hotel needs.What\\u2019s in it for you? / Benefits You\\\’ll be joining a team of ambassadors who are proud to wear the citizenM outfit every day and wow our guests. You\\\’ll help us shake up the traditional hotel industry by delivering exceptional service our guests love most.What we offer you Living Wage Employer ( / hour)Flexible schedulesPerformance rewardsAccess to citizenM learning and development programsCareer progressionFull immersion (training) program for new startersFree citizenM experience nights for you (and discounted rate for friends and family)Meal & coffee on us during your shift breakPension and cycle to work schemecitizenM uniform and comfy shoes by On RunningHospitality Action membership (well being support)Restaurant and bar discounts via CODE for all ambassadorsGlobal opportunities – chance to work in other citizenMs around the worldReferral program – €1000 bonus if your friend joins us tooDiversity & Equal Opportunity citizenM loves diversity. We are an equal opportunity employer and welcome applications from anyone.citizenM is a hotel providing affordable luxury for mobile citizens of the world. With style that will knock your socks off, we offer citizens a real home from home, plus the world\’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design driven, and cost conscious. We have hotels in Amsterdam, London, Glasgow, New York and Paris, with more to come in Europe, the USA and Asia. We are proud to have put the hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. citizenM is a global hotel company that dares to be different in everything we do. We\\\’re open-minded, with open hearts and global minds. Looking for people who love people — that\\\’s how we make the world feel at home. Would you like to bring your talent to a refreshingly different company?

#J-18808-Ljbffr