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- Tasks: Review and validate service reports to ensure accuracy and compliance.
- Company: Join Miller’s Vanguard, supporting UK supermarkets for over 40 years!
- Benefits: Enjoy training, fun days, a pension, and 32 days holiday per year.
- Why this job: Be part of a team that values you and supports your career growth.
- Qualifications: Experience in technical documentation and strong attention to detail required.
- Other info: Work in a state-of-the-art environment with industry-leading tools.
The predicted salary is between 36000 - 60000 £ per year.
The Service Report Technical Assessor is responsible for reviewing, validating, and ensuring the accuracy and completeness of service reports generated by field technicians or service engineers. This role plays a critical part in maintaining service quality, compliance with standards, and accurate documentation of equipment maintenance and repair activities.
Key Responsibilities:
- Review and verify service reports for accuracy, completeness, and compliance with company standards and client requirements.
- Ensure all required data (e.g., equipment details, service actions, parts used, technician notes) are properly documented.
- Identify discrepancies or missing information and follow up with technicians or service teams for clarification or correction.
- Maintain organized records of reviewed reports for audit and reference purposes.
- Collaborate with service coordinators, quality assurance, and technical teams to ensure consistent reporting practices.
- Support continuous improvement by identifying trends or recurring issues in service documentation.
- Assist in the development and maintenance of service report templates and documentation guidelines.
Qualifications:
- Previous experience in equipment maintenance, technical documentation, or service administration.
- Strong attention to detail and analytical skills.
- Proficiency in Microsoft Office (especially Word and Excel) and familiarity with service reporting software (e.g., IAuditor).
- Excellent written and verbal communication skills.
- Ability to interpret technical language and service terminology.
Preferred Skills:
- Background in engineering, maintenance, or a technical field.
- Experience working with IAuditor, Siclops.
- Ability to work independently and manage multiple priorities.
Company Information
Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.
Our services are as follows:
- Nationwide reactive maintenance
- Hygienic Deep cleaning & Planned maintenance services
- Refurbishment, logistics and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.
Our people
Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee. Our team of over 500 employees have the advantage of working in state-of-the-art working environments:
- New (2021) Technical response centre
- Award Winning research, Innovation, and recycling facility
- Industry leading Mercedes Benz fleet
We believe in providing you with the very best environment and tools to do the job.
Career Development
Training is also a huge part of our culture here at Miller’s Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies.
Why Join Us
- Training in our City & Guilds accredited academy
- Job Specific Uniform & tooling for all roles
- Company wide fun days and charity events
- Company Pension
- 32 days holiday per year
- Regular staff ‘treats’ for employees and their families
Service Report Technical Assessor employer: Miller’s Recruitment
Contact Detail:
Miller’s Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Report Technical Assessor
✨Tip Number 1
Familiarise yourself with the specific service reporting software mentioned in the job description, such as IAuditor. Having hands-on experience or even completing a tutorial can give you an edge during the interview.
✨Tip Number 2
Brush up on your technical language and service terminology. Being able to confidently discuss these terms will demonstrate your understanding of the role and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples from your past experience where you've had to review or validate technical documents. This will help you illustrate your attention to detail and analytical skills during the interview.
✨Tip Number 4
Research Miller’s Vanguard and their operations. Understanding their services and company culture will allow you to tailor your responses and show genuine interest in being part of their team.
We think you need these skills to ace Service Report Technical Assessor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Report Technical Assessor. Familiarise yourself with the key tasks such as reviewing service reports and ensuring compliance with standards.
Tailor Your CV: Highlight your relevant experience in equipment maintenance or technical documentation. Emphasise your attention to detail and analytical skills, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the position and how your background aligns with the company's values and mission. Mention any specific experience with service reporting software like IAuditor.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your communication is clear and professional, as excellent written skills are essential for this role.
How to prepare for a job interview at Miller’s Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to equipment maintenance and service reporting. Be prepared to discuss specific examples from your past experience that demonstrate your understanding of technical documentation and compliance standards.
✨Attention to Detail is Key
As a Service Report Technical Assessor, attention to detail is crucial. During the interview, highlight instances where your meticulous nature helped identify discrepancies or improve documentation processes. This will show that you understand the importance of accuracy in this role.
✨Familiarise Yourself with Reporting Software
If you have experience with IAuditor or similar service reporting software, be ready to talk about it. If not, do some research beforehand. Showing that you are proactive and willing to learn new tools can set you apart from other candidates.
✨Communicate Clearly
Since the role involves collaboration with various teams, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about their reporting practices to demonstrate your interest.
