Franchise Finance Manager

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About Us

With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. At Pizza Hut, our vision is to be the younger & more everyday leaders in global pizza culture, and our purpose is to connect people together through the joy of pizza. We're proud to be an International Operating Market of nearly 1,300 Pizza Huts across the UK, Ireland, France, Germany and Canada. We're passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across the five market countries. As part of the YUM! Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home.

Job Purpose

With over 200 franchisees operating across Pizza Hut's International Operating Markets (IOM)-UKI, Canada, France, and Germany-this role addresses increasing financial risk, including aging debt exposure and fragile unit economics. The Franchise Finance Manager will lead proactive debt management and financial health monitoring to protect business continuity and support strategic transformation initiatives. This role will provide cross-market leadership on franchise finance strategy and compliance, supporting the Head of FP&A and Strategy, the CFO of IOM, and engaging closely with Global stakeholders across Yum! and Pizza Hut.

Key Responsibilities

• Debt Management & Risk Mitigation (40%) Collaborate with the US Accounts Receivable (AR) Hub and IOM markets to secure timely and accurate statements of accounts and aged debt reports. Develop and execute recovery strategies to reduce bad debt and aging exposure across the franchise base. Proactively escalate and communicate high-risk accounts to IOM leadership, Pizza Hut Global, and Yum! Franchising Office.
• Franchise Financial Health Strategy (30%) Design and implement plans to improve franchisee financial performance and long-term profitability. Lead structured business reviews with large or strategic franchisees, analysing audited financials and forecasts (e.g. EBITDA, cash flow). Establish a process to flag at-risk partners and provide financial recommendations or intervention strategies.
• Franchising Policy Compliance & Reporting (20%) Ensure full franchisee compliance with Yum!'s Franchisee Financial Health policy including: iLumen P&L submissions, health scorecards, financial statements, and leverage KPIs. Respond to ad hoc reporting requests from Yum! Brands and Pizza Hut Global functions.
• Franchise Transformation & M&A Support (10%) Oversee financial due diligence for franchisee recruitment, ownership transitions, and M&A acceleration efforts. Ensure robust partner assessments and financial viability checks to reduce insolvency risk and support exit of underperforming partners with legacy obligations.

Requirements

• Strong financial acumen and analytical skills, with the ability to interpret complex financial data, including cash flow, leverage, and profitability trends, and translate findings into strategic actions.
• Experience in franchise or multi-unit business models, ideally within food & beverage, retail, or hospitality.
• Ideally able to navigate franchisee dynamics and tailor financial guidance to varied partner maturity levels.
• Direct experience in managing aged debt and financial risk, including developing and executing recovery strategies and engaging with underperforming partners to drive outcomes.
• Excellent relationship-building and influencing skills, with a demonstrated ability to work effectively across functions and cultures, challenge constructively, and coach franchisees toward improved financial health.
• Excellent verbal and written communication and presentation skills, with the ability to simplify financial information for non-financial stakeholders and build credibility with senior leadership.
• High proficiency in Excel/Google Sheets, and familiarity with data and reporting tools (e.g., Tableau, Power BI, Domo).
• Able to build and interpret performance dashboards and franchisee health scorecards.
• Track record in process design and project management, including the ability to build or improve financial planning, reporting, and compliance processes across markets.
• Strong adaptability and a proactive mindset, comfortable working in a fast-paced, evolving environment with shifting priorities.
• Must have a high sense of urgency and ownership.
• Experience working in international or cross-cultural settings preferred.
• Comfortable working across time zones as required.

Preferred Qualifications

• 6+ years of relevant experience in Finance, with a preference for Franchise, Retail, or QSR sectors.
• Experience with multi-market financial operations and reporting, especially in debt management or FP&A.
• Skilled in Excel-based modelling, financial health scorecards, and business review preparation.
• Bachelor's degree or equivalent in Finance, Commerce, Accounting, or related fields.

Working Relationships

• US Accounts Receivables Hub
• Country/Market & IOM Leadership Teams
• Global Finance and Franchising Teams
• IOM FP&A Team
• Pizza Hut Finance Commercial and Control teams supporting each market

Work Environment

This role is based out of our Restaurant Support Centre in Central London. A minimum of 2 days per week in the RSC is expected. Occasional travel to franchisee offices or international markets may be required.