Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Take inbound calls and help customers purchase amazing tech products.
- Company: Join a dynamic team in Loughborough focused on delivering top-notch customer service.
- Benefits: Enjoy uncapped commission, flexible hours, and comprehensive training.
- Why this job: Be part of a fun culture where you can grow your sales skills and make lasting customer connections.
- Qualifications: Customer service experience is preferred; passion for tech and excellent communication skills are essential.
- Other info: Full training provided; must pass a Clean DBS check.
The predicted salary is between 24000 - 36000 £ per year.
Inbound Sales Advisors based in Loughborough, taking calls from customers that have been on the website and looking to purchase some amazing tech! As an advisor you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers' needs, closing the sale, building the customers' basket (including services) and walking them through the full sales journey.
There will be 2 weeks training - 09:00 - 17:30. Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift) 1 in every 2 weekend - 09:00-17:30.
Job Role:Your key responsibilities include:
- Managing inbound calls to the business from clients/customers’ requests.
- Working towards and aiming to exceed sales expectations.
- Exploring customer needs and offering suitable products and services from the website.
- Guiding the customer through the sales journey whilst ensuring they are kept fully informed.
- Building relationships with customers to ensure converting a one-time customer into a customer for life.
- Delivering a best-in-class customer experience.
- Maximising up selling opportunities whilst ensuring the customer has an informed choice.
- A commitment to providing great service.
- Customer Service experience, ideally within a Contact Centre environment.
- Excellent communication skills.
- To be driven with the desire to consistently exceed sales targets.
- Flexible and adaptable.
- A passion for putting customers first and creating customers for life.
- A passion for tech!
- A previous sales experience would be desirable.
- IT literate with the ability to navigate multiple systems quickly and efficiently.
This role is subject to a Clean DBS; it is imperative that each applicant provides support to the process. Full Training is given.
If this is the job for you, please submit your CV, or call (phone number removed) ask for Michelle or email to (url removed).
Inbound Sales Advisor employer: Pertemps Leicester
Contact Detail:
Pertemps Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding the tech we offer will not only help you answer customer queries effectively but also demonstrate your passion for the industry.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with a friend or family member. This will help you become more comfortable with guiding customers through the sales journey and addressing their needs.
✨Tip Number 3
Research common sales techniques and strategies, especially those related to inbound sales. Being knowledgeable about upselling and relationship-building can give you an edge during the interview process.
✨Tip Number 4
Showcase your adaptability and flexibility in previous roles. Be ready to share examples of how you've successfully handled changing situations or exceeded sales targets, as this aligns perfectly with what we're looking for.
We think you need these skills to ace Inbound Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you managed inbound calls or worked in a contact centre environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tech and your commitment to providing excellent customer service. Mention specific examples of how you've exceeded sales targets or built lasting customer relationships.
Highlight Key Skills: In your application, clearly outline your communication skills, adaptability, and IT literacy. These are crucial for navigating multiple systems and ensuring a smooth sales journey for customers.
Follow Application Instructions: Ensure you submit your application as specified. If you're asked to email your CV or call a specific person, make sure to follow those instructions carefully to demonstrate your attention to detail.
How to prepare for a job interview at Pertemps Leicester
✨Know Your Tech
As an Inbound Sales Advisor, having a passion for tech is crucial. Make sure to familiarise yourself with the products and services offered on the website. This will help you answer customer queries confidently and demonstrate your enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Highlight any previous experience in customer service, especially in a contact centre environment. Be prepared to discuss specific examples of how you've successfully handled customer inquiries and resolved issues, as this will show your commitment to providing great service.
✨Demonstrate Sales Acumen
Since the role involves exceeding sales expectations, be ready to talk about your past sales experiences. Share stories where you successfully closed deals or upsold products, and explain your approach to understanding customer needs and guiding them through the sales journey.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. This could include inquiries about the training process, team dynamics, or how success is measured in the role. It shows your interest in the position and helps you assess if it's the right fit for you.
