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- Tasks: Be the friendly face of our Paddington office, ensuring a top-notch visitor experience.
- Company: Join Dun & Bradstreet, a global leader in data-driven decision-making with a diverse team.
- Benefits: Enjoy a vibrant workplace culture and opportunities for personal growth.
- Why this job: Make a lasting impression while promoting a positive office environment and enhancing customer satisfaction.
- Qualifications: Previous experience in a similar role and strong communication skills are essential.
- Other info: This is an office-based role in London, perfect for those who thrive in dynamic environments.
The predicted salary is between 28800 - 43200 £ per year.
Why We Work at Dun & Bradstreet Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us!
To provide first class visitor and customer experience to Dun & Bradstreet Paddington office. Working within the UK Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills. This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors, and customers their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.
Key responsibilities- Office workplace representative & customer point of contact, covering the Front of House as required.
- Support Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
- Site Safety and Security – championing site rules and being the point of contact for all safety and security enquiries.
- Facilities Administration – maintaining records, site notices, processing invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters in a proactive manner.
- Office maintenance: Understand the works Standard Operation Procedure to manage preventive and reactive requests and mitigate / avoid any impact to our customers.
- Coordinate cleaning requests, ensuring high quality of works to achieve pristine standards.
- Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required.
- Own the facilities services, proactively showing a strong problem-solving ability approach to promote high level satisfaction to all our team members and customers.
- Managing and prioritising tasks and queries as part of the day-to-day role, working closely with the front end and facility manager.
- Communicate in an open, honest, and transparent manner at all times with the ability to tailor the messages to a specific audience and their needs.
- Cover the Workplace Manager in times of absenteeism, and busy periods.
Essential requirements
- Experience in a similar environment.
- Understanding of Health & Safety Regulations and compliance.
- Excellent customer service, planning and organisational skills.
- Ability to respond fast and prioritise work in an efficient manner.
- Team player with a proactive outlook and ability to multitask, while working independently.
- Strong interpersonal skills with the ability to interact and communicate effectively.
- Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome.
- Excellent PC and administration skills, with good knowledge of Microsoft Office.
- Good level of written and verbal communication skills, able to communicate at all levels.
- Ability to always adhere to site rules and regulations.
Workplace Coordinator (R-18072) employer: Dun & Bradstreet, Inc.
Contact Detail:
Dun & Bradstreet, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Coordinator (R-18072)
✨Tip Number 1
Familiarise yourself with Dun & Bradstreet's values and mission. Understanding their focus on turning data into value will help you align your responses during interviews, showcasing how your skills can contribute to their goals.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position is all about providing an outstanding visitor experience, be ready to share specific examples of how you've successfully managed customer interactions.
✨Tip Number 3
Demonstrate your organisational skills by preparing for potential scenarios you might face in the role. Think about how you would handle multiple tasks or unexpected situations, as this will show your proactive approach.
✨Tip Number 4
Network with current or former employees of Dun & Bradstreet if possible. They can provide insights into the company culture and expectations, which can give you an edge in understanding what they value in a Workplace Coordinator.
We think you need these skills to ace Workplace Coordinator (R-18072)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Workplace Coordinator position. Tailor your application to highlight how your skills and experiences align with the key responsibilities outlined in the job description.
Craft a Strong CV: Your CV should clearly showcase your relevant experience, particularly in customer service and administration. Use bullet points to make it easy to read and ensure you include specific examples of how you've successfully managed tasks similar to those listed in the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of Dun & Bradstreet's mission and how your proactive approach and problem-solving skills can contribute to creating a positive office environment.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dun & Bradstreet, Inc.
✨Showcase Your Customer Service Skills
As a Workplace Coordinator, you'll be the first point of contact for visitors. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to create a welcoming atmosphere.
✨Demonstrate Your Organisational Abilities
This role requires excellent planning and organisational skills. Bring examples of how you've successfully managed multiple tasks or events in the past. Discuss any tools or methods you use to stay organised.
✨Understand Health & Safety Regulations
Familiarise yourself with basic health and safety regulations relevant to office environments. Be ready to explain how you would ensure compliance and promote a safe workplace for everyone.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be prepared to tailor your communication style to different audiences, as this will be crucial in your role.
