ITIL Change Manager

ITIL Change Manager

Freelance 75000 - 90000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead ITIL change management and drive service model improvements.
  • Company: Join a large global business transitioning to a modern IT function.
  • Benefits: Competitive daily rate, flexible onsite work, and potential for long-term engagement.
  • Why this job: Be a key player in shaping change within a complex organisation and make a real impact.
  • Qualifications: Experience with ITIL change management and ITSM tooling is essential.
  • Other info: This role is Inside IR35, offering stability and growth opportunities.

The predicted salary is between 75000 - 90000 £ per year.

A large global business, who have recently transitioned from a federated global IT function are seeking an ITIL Change Manager, with experience of ITSM tooling, as they transition from their current ITSM tool to Ivanti Neurons.

This role requires an experienced ITIL change manager who can play a large part in owning the change module and driving the service model forward. They are seeking someone with a strong change mindset and the ability to win hearts and minds, who can own IT Change, build relationships across a complex business and act as an advocate for change in a complex organisation structure.

This role is Inside IR35 and there is the potential for a longer term, permanent engagement.

ITIL Change Manager employer: Click To Hired

As a leading global business, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our employees benefit from competitive daily rates, flexible working arrangements, and the opportunity to engage in meaningful projects that drive organisational change. With a strong focus on professional development and a commitment to supporting our team members' growth, we offer a unique environment where your contributions are valued and recognised.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ITIL Change Manager

✨Tip Number 1

Familiarise yourself with Ivanti Neurons and other ITSM tools. Understanding the specific functionalities and benefits of these systems will help you demonstrate your expertise during discussions and interviews.

✨Tip Number 2

Showcase your change management successes. Prepare examples of how you've effectively managed change in previous roles, particularly in complex organisational structures, to illustrate your ability to win hearts and minds.

✨Tip Number 3

Network with professionals in the ITIL community. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the role.

✨Tip Number 4

Research the company’s recent transitions and changes. Understanding their current challenges and goals will allow you to tailor your conversations and show how you can contribute to their service model.

We think you need these skills to ace ITIL Change Manager

ITIL Framework Knowledge
Change Management Expertise
Experience with ITSM Tooling
Ivanti Neurons Familiarity
Stakeholder Engagement
Relationship Building
Service Model Development
Strong Communication Skills
Problem-Solving Skills
Adaptability to Change
Project Management
Analytical Thinking
Conflict Resolution
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to grasp the specific requirements for the ITIL Change Manager position. Focus on the skills related to ITSM tooling and change management, as well as the importance of building relationships within a complex organisation.

Tailor Your CV: Customise your CV to highlight relevant experience in ITIL change management and any previous work with ITSM tools, particularly Ivanti Neurons if applicable. Use keywords from the job description to ensure your CV aligns with what the company is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your change mindset and ability to advocate for change. Provide examples of how you've successfully managed change in previous roles and how you can contribute to the company's transition process.

Proofread and Edit: Before submitting your application, thoroughly proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Click To Hired

✨Understand ITIL Principles

Make sure you have a solid grasp of ITIL principles, especially around change management. Be prepared to discuss how you've applied these principles in previous roles and how they can benefit the organisation.

✨Familiarise with Ivanti Neurons

Since the company is transitioning to Ivanti Neurons, it’s crucial to familiarise yourself with this tool. Highlight any experience you have with ITSM tools and be ready to discuss how you can leverage Ivanti Neurons for effective change management.

✨Showcase Relationship-Building Skills

The role requires building relationships across a complex business structure. Prepare examples of how you've successfully built rapport and influenced stakeholders in past positions, demonstrating your ability to win hearts and minds.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and change mindset. Think of specific situations where you managed change effectively, including challenges faced and how you overcame them.

ITIL Change Manager
Click To Hired
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  • ITIL Change Manager

    Freelance
    75000 - 90000 £ / year (est.)

    Application deadline: 2027-07-06

  • C

    Click To Hired

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