Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the face of the workplace, managing front of house and ensuring a top-notch customer experience.
- Company: Join a global leader in property services with a strong reputation for excellence.
- Benefits: Enjoy a competitive salary, excellent company benefits, and opportunities for personal growth.
- Why this job: Perfect for those who thrive in dynamic environments and love building relationships.
- Qualifications: Proactive, organised, and great at communication; previous corporate experience is a plus.
- Other info: Work hours are 8.30am to 5.30pm, with a focus on teamwork and initiative.
The predicted salary is between 28000 - 42000 £ per year.
London
Salary basic £32-35k pa
Excellent Company benefits
Role purpose
My client is a global leader in property services. This role requires an energetic and professional individual to deliver high class customer experience through hosting, front line services and events coordinating. You will be building and maintaining strong, positive relationships with the client, customers and vendors.
Key Responsibilities:
- All front of house responsibilities, meet and greet of customers and visitors
- Build and maintain strong, positive relationships with the client, customers and vendors to promote excellent customer service.
- Logging any faults or issues with the Helpdesk.
- Track & manage all open jobs through to final completion.
- Ensure excellent communication by attending operational meetings with the team.
- Point of contact for Facilities Management services including maintenance, repairs, fabric works & requirements.
- Assist with setting up meeting rooms and layouts when required
- Ensure all signage and artwork is on brand and compliant removing any non-conformity.
- Undertake basic reception duties e.g. booking & managing meeting rooms, welcome & escort visitors (book/check them in), hospitality, general Front of House admin etc.
- IT support e.g. daily checking IT kit on desks and in meeting rooms, completing fixes where possible.
- Order stationery, consumables, tea/coffee etc meeting room lunches, refreshments, monthly drinks
- Set up monthly drinks and assist with other office events
- Organise couriers incoming/outgoing post return leavers IT kit to London
- Comply with Health, Safety and Environmental policies and audit compliance.
- Attention to detail of communication to team, stakeholders and the business in general including emails, signage and poster management
- Responsible for ensuring Front of House is covered at all times arranging temps when required
- Be the face of Workplace & ‘go to’ person for all workplace related matters.
- Landlord liaison around access permits, booking in contractors, loading bay etc.
Hours of work – 8.30am – 5.30pm
Skill & Experience
- Pro-active and hands on
- Ability to show initiative
- Must have excellent communication skills
- Excellent organisational skills and the ability to prioritise a busy workload
- Knowledge of the FM discipline is advantageous
- Ability to work alone or as part of a team
- Ability to work closely with/manage contractors & third party suppliers on a day to day basis;
- Experience of developing relevant client relationships
- Previous experience of working within a high profile corporate environment
By sending your CV in response to this advert, you are giving us consent to contact you to discuss your application as per our privacy policy statement. If you do not hear from us within 7 days, please assume your application has been unsuccessful and your records will be deleted from our system. Our full Privacy Policy can be found on Anderson Scott website.
Please contact Anjna Mahey at Anderson Scott.
Senior Receptionist/ Workplace Host employer: Anderson Scott Solutions
Contact Detail:
Anderson Scott Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist/ Workplace Host
✨Tip Number 1
Familiarise yourself with the company culture and values of the organisation you're applying to. This will help you align your approach during interviews and demonstrate that you understand their expectations for a Senior Receptionist/Workplace Host.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the role and the work environment, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your ability to build relationships and manage front-of-house responsibilities. This will help you stand out as a candidate who can deliver high-class customer service.
✨Tip Number 4
Stay updated on the latest trends in facilities management and customer service. Being knowledgeable about industry standards can give you an edge in discussions during the interview process.
We think you need these skills to ace Senior Receptionist/ Workplace Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and front of house roles. Emphasise any previous positions where you managed relationships with clients, customers, or vendors.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as excellent communication and organisational skills.
Highlight Relevant Experience: In your application, focus on experiences that demonstrate your ability to handle a busy workload and work both independently and as part of a team. Include examples of how you've successfully managed events or front of house duties.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Anderson Scott Solutions
✨Showcase Your Customer Service Skills
As a Senior Receptionist/Workplace Host, your ability to deliver high-class customer experiences is crucial. Prepare examples of how you've successfully managed customer interactions in the past, highlighting your communication skills and ability to build relationships.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Be ready to discuss how you prioritise tasks and manage a busy workload. You might want to share specific instances where your organisational skills made a difference in your previous roles.
✨Familiarise Yourself with Facilities Management
Knowledge of facilities management can give you an edge. Brush up on basic FM principles and be prepared to discuss how you would handle common issues, such as liaising with contractors or managing maintenance requests.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in this role, such as handling difficult visitors or coordinating events, and prepare your responses accordingly.
