Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help tenants with housing issues and manage a caseload of around 30.
- Company: Avalon is a supportive recruitment agency focused on diverse opportunities.
- Benefits: Earn between £21.00 - £26.00 per hour with flexible full-time hours.
- Why this job: Make a real impact in the community while gaining valuable experience.
- Qualifications: Experience as a Housing Officer and a valid UK driving licence required.
- Other info: Interviews start ASAP for a 3-month contract.
Avalon are currently supporting a client of ours within Staffordshire for recruitment of a Housing Officer.
The Opportunity: My client in Staffordshire is seeking a generic Housing Officer for an initial 3 month period. This role shall cover Burton and have a caseload of around 30 through the region. The main areas of the role shall be within Tenancy, Generic Housing and minimal ASB.
The successful candidate will:
- Provide advice and information to our customers on all tenancy matters
- Provide a fast and efficient service dealing promptly with tenancy changes, mutual exchanges, successions and assignments
- Work in partnership with external agencies and tenant representatives
- Effectively manage casework including anti-social behaviour, domestic abuse, hoarding, property condition and abandonments, assessing risk and responding appropriately
- Take prompt and appropriate action to deal with any tenancy breaches
- Work in partnership with internal colleagues to provide a holistic service for our customers
- Prepare and manage the creation of legal paperwork for legal submission
- Provide, where required, a responsive and efficient estate management service
Further information:
- Interviews to commence ASAP
- 3 months with
- £21.00 - £26.00 per hour via Umbrella
- Full-time working pattern – 37.5 hours
Requirements:
- Must have proven experience within a Housing Officer post in either a Housing Association, Local Authority or Charity
- Basic DBS in place
- Full UK drivers licence with access to a vehicle
Housing Officer employer: Spirehouse Recruitment Limited
Contact Detail:
Spirehouse Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the specific housing policies and regulations in Staffordshire. Understanding local tenancy laws and the challenges faced by tenants in the area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers in the region. They can provide valuable insights into the role and may even share tips on how to stand out in your application process.
✨Tip Number 3
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific situations related to tenancy issues, anti-social behaviour, or working with external agencies.
✨Tip Number 4
Showcase your communication skills by preparing examples of how you've effectively managed casework or resolved conflicts in previous roles. This will highlight your ability to work collaboratively with tenants and other stakeholders.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Housing Officer position. Tailor your application to highlight relevant experience in tenancy management and casework.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in a Housing Officer role, particularly within a Housing Association, Local Authority, or Charity. Use specific examples to demonstrate your skills in managing tenancy matters and dealing with anti-social behaviour.
Showcase Your Skills: Make sure to showcase your skills in communication, partnership working, and legal paperwork preparation. These are crucial for the role, so provide examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for a Housing Officer.
How to prepare for a job interview at Spirehouse Recruitment Limited
✨Know Your Housing Legislation
Familiarise yourself with the relevant housing laws and regulations. Understanding tenancy rights, anti-social behaviour policies, and the legal framework surrounding housing will demonstrate your expertise and readiness for the role.
✨Showcase Your Case Management Skills
Be prepared to discuss your experience managing a caseload. Highlight specific examples where you've effectively handled tenancy changes or dealt with complex issues like domestic abuse or property conditions, showcasing your problem-solving abilities.
✨Emphasise Communication and Partnership Work
This role requires collaboration with external agencies and tenant representatives. Share examples of how you've successfully worked in partnership with others to achieve positive outcomes for tenants, illustrating your teamwork skills.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve real-life scenarios you could face as a Housing Officer. Think about how you would handle tenancy breaches or assess risks in challenging situations, and be ready to articulate your thought process clearly.
