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- Tasks: Join our team as a Branch Assistant, supporting customers and managing stock daily.
- Company: Denmans is a leading electrical wholesale company committed to customer service and employee development.
- Benefits: Enjoy 33 days off, a pension scheme, and wellness support including a virtual GP service.
- Why this job: Be part of a supportive team, gain valuable skills, and make a real impact on customer satisfaction.
- Qualifications: Customer service experience is preferred; training provided for those new to the industry.
- Other info: Candidates must be over 21 and hold a valid UK driving licence.
The predicted salary is between 24000 - 36000 £ per year.
Denmans are looking for a Branch Assistant to join our Leeds Branch, working shifts between 07:00 - 17:00, Monday to Friday.
As a Branch Assistant, you will work as part of a small and supportive team whilst carrying out customer support, warehouse duties and serving customers on the trade counter, taking phone calls about stock availability, quotes or orders, to picking & packing customer orders ready for collection or delivery.
Ideally, you will have experience within an electrical wholesale/trade environment, although this is not essential as we can provide you with the training and support needed for you to succeed in supporting sales activities whilst ensuring a great service is provided for every single customer.
The Benefits of a Career with Rexel:
- 33 days annual leave (including bank holidays) + Birthday Day off after 1 year’s service
- Contributory pension scheme and life assurance
- Extensive learning and development opportunities from day one
- Your wellbeing: Enhanced family leave benefits, buy and sell annual leave, 24/7 free virtual GP service and mental health first aiders available to support you
- Staff discount on our webshop
What we are looking for you to be a Branch Assistant:
- Customer Service: Experience working in a customer facing role, building strong customer relationships and able to demonstrate great service provided for repeat business.
- Sales Support: Supporting the sales team by ensuring product availability and assisting with customer inquiries.
- Communication: The ability to ask questions and provide information effectively across different stakeholders e.g. colleagues, customers & suppliers.
- Stock Management: Experience from a retail/trade or wholesale stock environment, with proven ability to pick & pack orders or to book in and organise goods in to store/branch. Assisting in the management of branch stock, including daily profiling requests and monthly stock adjustments.
Successful candidates must be over 21 years and hold a valid in-date full UK driver’s licence due to insurance purposes.
At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Branch Assistant - Electrical Wholesale employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant - Electrical Wholesale
✨Tip Number 1
Familiarise yourself with the electrical wholesale industry. Understanding common products, terminology, and customer needs will help you stand out during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills. Since this role involves direct interaction with customers, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Brush up on your communication skills. Be prepared to discuss how you would handle inquiries from customers and suppliers, as well as how you would work collaboratively with your team to ensure smooth operations.
✨Tip Number 4
Show your willingness to learn. Since training is provided, express your eagerness to develop your skills in stock management and sales support, which will highlight your commitment to growing within the company.
We think you need these skills to ace Branch Assistant - Electrical Wholesale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in retail or wholesale environments. Emphasise skills that align with the job description, such as communication and stock management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and support sales activities.
Highlight Relevant Skills: In your application, clearly outline your skills related to customer service, sales support, and stock management. Use examples from past experiences to illustrate how you have successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rexel
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you built strong relationships or resolved issues effectively.
✨Demonstrate Your Communication Abilities
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. Be ready to explain how you would handle inquiries from customers and colleagues alike.
✨Familiarise Yourself with Stock Management
Even if you don't have direct experience in stock management, it’s beneficial to understand the basics. Research common practices in picking, packing, and managing stock to show your willingness to learn and adapt.
✨Express Your Willingness to Learn
Rexel values training and development, so make sure to convey your eagerness to learn new skills. Discuss any relevant training you've undertaken in the past and how it has helped you in your career.
