Customer Success Manager - Deep Tech

Are you a Customer Success Manager who thrives at the intersection of technology and people? If you love solving challenges, get energised by software engineering environments, and want to be part of a close-knit, high-achieving team – then this could be the role you have been looking for. About the Opportunity You’ll be joining a deep-tech start up that’s powering the world’s most advanced tech companies. Think: small, collaborative team. Big, complex product. Global reach. Shaping the future of software development – and you’ll be at the heart of helping customers extract every ounce of value from this pioneering tech. Why you’ll love this: * Work hands-on with brilliant engineers and top-tier global tech companies * Drive customer success and real results (happiness, retention, growth) * Be proactive and bring fresh energy to a collaborative, ambitious team * Enjoy a dynamic hybrid role in Cambridge * Global travel, a great package with stock and one of the best company cultures in Cambridge with plenty of growth What you bring: * Experience as a Customer Success Manager and working alongside software engineers / developers * Confidence working with software products and technical end-users * Empathy, resilience, and a genuine focus on helping customers win * Great at building relationships and making things happen Sound Intriguing? Apply now for immediate consideration