At a Glance
- Tasks: Help customers find their perfect style through consultations and fashion advice.
- Company: Join John Lewis, the UK's largest employee-owned business focused on quality and service.
- Benefits: Enjoy flexible working arrangements and a supportive team environment.
- Why this job: Be part of a vibrant fashion community and make a real impact on customer experiences.
- Qualifications: A passion for fashion and excellent customer service skills are essential.
- Other info: Training provided to help you shine in your role.
The predicted salary is between 28800 - 43200 Β£ per year.
About the role
Working as part of a team in the dedicated Style Studio as a Personal Stylist, you will play an active role in achieving our brand ambition. You will conduct inspiring styling consultations, host style talks, share fashion trends, and offer instant style advice to our walk-in customers. Your love of fashion will help our customers find pieces they will love, creating a personalized and memorable experience that encourages repeat visits.
Key Responsibilities
- Navigate our wide range of brands to find pieces that customers will love.
- Utilize your knowledge of colour analysis, body shape profiling, and consultative selling to generate sales.
- Support your department with shop-keeping tasks and excellent customer service.
- Engage new customers through social media and create 'fashion theatre' on the shopfloor to drive sales.
- Represent the John Lewis brand as an ambassador.
Essential skills/experience
- A passion for fashion and styling.
- Excellent customer service skills to build rapport.
- Strong organizational skills to manage your schedule.
Desirable skills/experience
- Experience in creating social media content and engaging audiences.
We will provide all necessary training to help you perform at your best every day.
About The Partnership
Weβre the largest employee-owned business in the UK, home to John Lewis and Waitrose. Our purpose is to build a happier world. We focus on retail excellence, innovation, and diversification, offering quality, value, and service. As Partners, we share ownership and responsibility for our success, working together with kindness and respect, embracing diversity, and creating an environment where everyone can thrive.
Important points to note:
- Some roles require pre-employment vetting, including DBS checks if applicable. You will be informed about this during recruitment.
- Apply promptly, as vacancies may close early if filled.
- We support flexible working arrangements to promote work-life balance. Discuss options with the hiring manager during your interview.
Personal Stylist employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Personal Stylist
β¨Tip Number 1
Familiarise yourself with the latest fashion trends and brands that John Lewis carries. Being knowledgeable about current styles will not only impress during your interview but also help you connect with customers effectively.
β¨Tip Number 2
Showcase your passion for fashion by engaging with potential customers on social media. Create content that reflects your styling skills and understanding of body shapes and colour analysis, as this will demonstrate your expertise and attract attention.
β¨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Highlight specific instances where you built rapport with clients or provided exceptional service, as this is crucial for a role that focuses on creating memorable shopping experiences.
β¨Tip Number 4
Think about how you can create 'fashion theatre' in your approach. Be ready to share ideas on how to engage customers in-store and make their shopping experience interactive and enjoyable, which aligns with the brand's vision.
We think you need these skills to ace Personal Stylist
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Personal Stylist position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Fashion: In your cover letter or personal statement, express your love for fashion and styling. Share specific examples of how you've helped others with their style or any relevant experiences that demonstrate your enthusiasm.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, provide examples in your CV or cover letter that showcase your ability to build rapport with customers and deliver exceptional service.
Engage with Social Media Experience: If you have experience creating social media content, mention it in your application. Discuss how you can use social media to engage customers and promote the brand, as this is a desirable skill for the position.
How to prepare for a job interview at Redefined Ltd
β¨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge of current trends, as this will resonate well with the hiring team.
β¨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've successfully built rapport with customers in the past. Highlight your ability to listen to their needs and provide tailored advice, as this is crucial for a Personal Stylist role.
β¨Be Ready to Discuss Social Media Engagement
Since engaging new customers through social media is part of the role, come prepared with ideas on how you would create content and interact with audiences. This shows your proactive approach and understanding of modern retail.
β¨Emphasise Your Organisational Skills
Talk about how you manage your time and schedule effectively, especially when juggling multiple clients or tasks. Providing specific examples will demonstrate your ability to thrive in a busy environment.