At a Glance
- Tasks: Manage employee benefits and pensions, ensuring excellent client service and accurate records.
- Company: Join Succession Wealth, a leader in employee benefits consultancy, based in Birmingham or Glasgow.
- Benefits: Enjoy hybrid working, competitive salary, 25 days leave, and discounts on insurance products.
- Why this job: Be part of a supportive team with clear career pathways and a focus on wellbeing.
- Qualifications: 2+ years in Employee Benefits or Group Pension administration; strong communication and organisational skills required.
- Other info: Diversity and inclusion are at our core; we welcome unique contributions from all candidates.
The predicted salary is between 28800 - 43200 Β£ per year.
Our specialist Employee Benefit Solutions division provides employee benefits advice, consultancy, and support to clients of all types and sizes, from workplace pensions and group risk to staff communications. We now have a fantastic opportunity for an experienced Employee Benefits or Pensions Administrator to join the team.
As an Employee Benefits Administrator you will work as part of a highly professional support team that enables our Planners to maintain a portfolio of employee benefits clients and ensures that the business is able to deliver an outstanding service to its customers.
Key aspects of the role will include:
- Liaising with policy providers for policy details, obtaining policy illustrations, processing new business applications and tracking to completion
- Processing both group risk renewals and arranging group pension annual review meetings
- Ensuring that client records are kept up to date and accurate
- As a Senior team member, you will support with more complex matters
- Booking client meetings and appointments
- Preparing documentation, client reports and annual review correspondence
You will need:
- A minimum of 2 yearsβ experience within Employee Benefits and/or Group Pension administration
- Good secretarial and numeracy skills with high degree of accuracy
- Excellent interpersonal and organisational skills
- Working knowledge of Microsoft Word and Excel packages essential
- Desirable knowledge of Adviser Office
What you can expect from us:
- A competitive basic salary, annual pay reviews and performance linked increases
- 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure
- Excellent company pension scheme with a generous employer contribution
- Agile and family friendly working arrangements to allow for a great work/life balance
- Company sick pay
- Enhanced maternity, paternity and adoption pay
- Up to 40% discount on Aviva Insurance & Investment products
- Β£450 towards the purchase of home office equipment
- Group Life Assurance Scheme: 8 x salary
- Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more!
- A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digital GP, Mental health and Nutrition Sessions and Employee Assistance Programme
- Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening
- Support with cost of professional exams/study days
- Charity Days
- Company Events
Our Wellbeing committee works hard to ensure we can support the wellbeing of our colleagues, whatever their needs. Some of the support we currently offer includes:
- Employee Assistance Programme including access to a 24/7 support line
- Access to mental health first aiders
- Parental and compassionate leave
- Wellbeing Library and Hub
- Aviva DigiCare and Workplace
- Bereavement Helpline
- Support in achieving your career goals
- Sponsorship for relevant professional exams and study leave
- Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance
- Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams
- Clear career pathways and endless internal job opportunities
- Access to a huge range of free courses via our Learning Management system
Our commitment to DE&I: Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Employee Benefits Administrator employer: Succession Wealth
Contact Detail:
Succession Wealth Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Employee Benefits Administrator
β¨Tip Number 1
Familiarise yourself with the key responsibilities of the Employee Benefits Administrator role. Understanding the specifics, such as liaising with policy providers and processing renewals, will help you speak confidently about your relevant experience during interviews.
β¨Tip Number 2
Network with professionals in the employee benefits and pensions field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at Succession Wealth.
β¨Tip Number 3
Brush up on your Microsoft Word and Excel skills, as these are essential for the role. Consider taking a quick online course to enhance your proficiency, which will demonstrate your commitment to the position.
β¨Tip Number 4
Prepare to discuss your experience with client relationship management. Think of specific examples where you've successfully maintained or developed client relationships, as this is a key aspect of the job.
We think you need these skills to ace Employee Benefits Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in Employee Benefits and Group Pension administration. Use specific examples that demonstrate your skills in liaising with policy providers, processing applications, and maintaining client records.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding service. Mention your communication skills and how you can build strong relationships with clients, as these are key aspects of the role.
Highlight Relevant Skills: In your application, emphasise your secretarial and numeracy skills, as well as your proficiency in Microsoft Word and Excel. If you have knowledge of Adviser Office, be sure to include that too.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Succession Wealth
β¨Know Your Employee Benefits Basics
Make sure you brush up on your knowledge of employee benefits and pensions. Understand the key concepts, terminology, and current trends in the industry. This will help you answer questions confidently and demonstrate your expertise.
β¨Showcase Your Communication Skills
As an Employee Benefits Administrator, strong communication is crucial. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Highlight your ability to build relationships and provide excellent service.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you handled complex matters or client issues, and be ready to discuss how you approached these situations.
β¨Familiarise Yourself with Relevant Software
Since the role requires knowledge of Microsoft Word and Excel, ensure you're comfortable using these tools. If you have experience with Adviser Office, mention it! Being tech-savvy can set you apart from other candidates.