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For Companies At a Glance
- Tasks: Join our team to process orders and support sales in a dynamic environment.
- Company: We're a leading manufacturer in the construction sector, known for our innovation.
- Benefits: Enjoy free on-site parking, training, and a supportive team culture.
- Why this job: This role offers stability, growth opportunities, and a chance to make an impact.
- Qualifications: Experience in sales support or customer service is essential; ERP knowledge is a plus.
- Other info: Full-time hours, Monday to Friday, with a focus on teamwork and collaboration.
The predicted salary is between 24000 - 28800 £ per year.
Location: St Helens, Merseyside
Salary: £28,000 - £32,000 DOE
Job Type: Full-time, Permanent
Industry: Manufacturing / Construction Supplies
About the Role: We're working with a leading manufacturer in the construction sector to recruit an Internal Sales Support Coordinator to join their busy and growing commercial team. This is a fantastic opportunity for someone with experience in order processing, customer service, and internal sales support who's looking for a stable, long-term position in a supportive team environment.
Key Responsibilities:
- Process customer orders accurately and efficiently from quotation through to delivery
- Liaise with customers, suppliers, transport, and internal departments to ensure a smooth order flow
- Maintain up-to-date customer records and manage internal documentation
- Handle customer enquiries and resolve queries regarding stock, pricing, and delivery times
- Support external sales teams with administration and coordination tasks
- Manage stock availability checks and shipping documentation (e.g. Intrastat)
- Assist with CRM and ERP data updates (Microsoft Business Central)
What We're Looking For:
- Experience in sales order processing, customer service, or internal sales admin
- Knowledge of ERP/CRM systems (ideally Microsoft Dynamics 365 / Business Central / Navision)
- Strong communication skills and a customer-focused attitude
- Confident working cross-functionally with production, transport, and commercial teams
- Highly organised with excellent attention to detail
- Experience in a manufacturing or construction-related environment is an advantage
Additional Info:
- Full-time, permanent position
- Monday to Friday working hours
- Free on-site parking
- Training provided on company systems and products
Interested? Apply now with your CV or contact Hannah at GPW Recruitment for more information.
Internal Sales Coordinator employer: GPW Recruitment
Contact Detail:
GPW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator
✨Tip Number 1
Familiarise yourself with the specific ERP and CRM systems mentioned in the job description, particularly Microsoft Dynamics 365 and Business Central. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your order processing skills and customer service techniques. Being able to showcase your experience in these areas during any discussions will highlight your suitability for the Internal Sales Coordinator position.
✨Tip Number 3
Prepare to discuss how you can effectively liaise with various departments such as production and transport. Think of examples from your past experiences where you successfully collaborated across teams to ensure smooth operations.
✨Tip Number 4
Research the company and its products within the construction sector. Understanding their market position and product offerings will allow you to engage more meaningfully during conversations and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Internal Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order processing, customer service, and internal sales support. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're interested in the Internal Sales Support Coordinator role. Mention your experience with ERP/CRM systems and how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: In your application, emphasise your strong communication skills and customer-focused attitude. Provide examples of how you've successfully liaised with customers and internal teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at GPW Recruitment
✨Know Your Order Processing
Make sure you understand the order processing cycle thoroughly. Be prepared to discuss your previous experiences with processing customer orders and how you ensured accuracy and efficiency in your past roles.
✨Familiarise Yourself with ERP/CRM Systems
Since knowledge of ERP/CRM systems is crucial for this role, brush up on Microsoft Dynamics 365 or Business Central. Be ready to explain how you've used these systems in the past to manage customer records and support sales teams.
✨Demonstrate Strong Communication Skills
This position requires liaising with various stakeholders. Prepare examples of how you've effectively communicated with customers, suppliers, and internal teams to resolve issues or streamline processes.
✨Showcase Your Organisational Skills
Highlight your ability to stay organised and pay attention to detail. Discuss specific strategies you use to manage multiple tasks, such as handling customer enquiries while maintaining accurate documentation.
