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- Tasks: Support HR processes and enhance employee experience across the UK.
- Company: Join Corpay, a global leader in innovative commercial payment solutions.
- Benefits: Enjoy flexible working, private medical cover, and a competitive salary package.
- Why this job: Be part of a dynamic team that values innovation and positive employee relations.
- Qualifications: 5 years in HR operations with strong communication and problem-solving skills required.
- Other info: Occasional travel may be needed; commitment to diversity and inclusion is key.
The predicted salary is between 36000 - 60000 £ per year.
Corpay is currently looking to hire an Employee Experience Partner within the UK HR division. This position falls under our Corpay line of business based in London, UK. This is a full-time permanent role, working 3 days a week onsite and 2 days from home.
The HR Employee Experience Partner will provide operational support and help streamline operational and administrative HR processes across the UK. You will be the key support to our UK stakeholders in handling all employee experience matters, including but not limited to HR systems and maintaining and improving HR processes and data. You will maintain a reliable HR database and provide analytical insights on HR metrics which assist business decision making. You will be part of a virtual team that is geographically spread across the UK and will report to the Senior HR Employee Experience Manager.
Key Accountabilities:
- Build relationships with all our UK stakeholders to improve their HR experience.
- Proactively encourage self-service through our HR Hub.
- Serve as a labour relations/employee relations resource and provide insight regarding new company policies, procedures, programs, and activities.
- Conduct investigations, prepare investigative reports, and make recommendations to resolve employee issues based on policy, past practice, and legal justifications.
- Conduct exit interviews and make recommendations based on trends or notable comments for advising management for improvement.
- Ensure thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow-up questions related to company policies and procedures.
- Assist in the day-to-day administrative processes, including reporting related to FMLA maintenance and time management processes.
- Conduct staffing/turnover reporting to include tracking of offer letters, new hire process flow, and scheduled orientation dates.
- Identify internal talent and partner with hiring manager and Talent Acquisition Partner to fill open roles.
- Consult with and advise managers and employees regarding employee relations issues including investigation and problem resolution, disciplinary action, and termination.
- Advise managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures, and practices.
- Interpret and execute company policies, procedures, and practices to ensure compliance with government laws and regulations.
- Act as a key business partner focused on establishing, maintaining, and developing an environment to promote positive employee relations and successful business practices.
- Assist with other tasks or special projects as assigned by manager.
To be successful:
- 5 years in a HR Operations/Shared Services environment.
- Strong communication & problem-solving skills.
- Demonstrated track record of strong service delivery.
- Technical / Functional Skills & Knowledge of HR Tools and Interfaces.
- Knowledge of HR strategies and objectives.
- Risk awareness and management experience.
- Experience in a fast-paced, high-volume environment with a strong customer service focus.
- Ability to work under pressure balancing day-to-day priorities with project work.
- Experience leading and supporting complex employee relations cases.
- Exceptional organizational skills and attention to detail.
- Strong analytical skills.
- Commercial and regulatory knowledge.
- Occasional travelling will be required.
The rewards we’ll give you:
- Opportunity to work with great people!
- Great salary package.
- Free private medical via Vitality.
- Free rewards and discounts via Gratitudes.
- 4 x your annual salary for life insurance.
- 5% company pension contributions.
- Plus, flexibility in your working life.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Employee Experience Partner employer: Corpay
Contact Detail:
Corpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Experience Partner
✨Tip Number 1
Familiarise yourself with Corpay's culture and values. Understanding their commitment to innovation and employee experience will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Corpay on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s HR practices and expectations, which you can leverage in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your problem-solving skills and ability to handle complex employee relations cases. Tailoring your anecdotes to reflect the key accountabilities listed in the job description will make a strong impression.
✨Tip Number 4
Stay updated on current HR trends and best practices, especially those related to employee experience and engagement. Being knowledgeable about these topics will not only enhance your discussions but also show your commitment to continuous learning in the HR field.
We think you need these skills to ace Employee Experience Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations and employee relations. Use keywords from the job description, such as 'HR systems', 'analytical insights', and 'employee experience', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about enhancing employee experiences. Mention specific examples from your past roles that showcase your problem-solving skills and ability to build relationships with stakeholders.
Showcase Relevant Skills: Emphasise your strong communication and organisational skills in both your CV and cover letter. Provide examples of how you've successfully managed HR processes or resolved employee issues in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Employee Experience Partner role.
How to prepare for a job interview at Corpay
✨Understand the Role
Make sure you have a clear understanding of the Employee Experience Partner role. Familiarise yourself with the key responsibilities and how they align with the company's goals. This will help you articulate how your experience fits into their needs.
✨Showcase Your Communication Skills
As this role requires strong communication skills, prepare examples that demonstrate your ability to effectively communicate with stakeholders. Think about times when you've successfully resolved employee issues or improved HR processes through clear communication.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions related to employee relations and HR processes. Prepare by thinking through past experiences where you handled complex situations, such as investigations or policy implementations, and be ready to discuss your thought process and outcomes.
✨Highlight Your Analytical Skills
Since the role involves providing analytical insights on HR metrics, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to inform decision-making or improve HR processes in previous roles.
