At a Glance
- Tasks: Join our team to install and service cutting-edge safety and security systems.
- Company: North transforms networks and environments with innovative technology solutions.
- Benefits: Enjoy competitive salary, excellent benefits, and opportunities for career progression.
- Why this job: Be part of a pioneering team that values creativity, collaboration, and customer impact.
- Qualifications: Technical expertise, good people skills, and relevant certifications are essential.
- Other info: We celebrate diversity and foster an inclusive workplace for all.
The predicted salary is between 36000 - 60000 £ per year.
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.
The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.
Responsibilities
Description of Role
Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
- Install, Commission and Servicing of our wide range of field equipment including Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer services.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Work as part of a 24/7 on call rota.
- Advise customers on the latest products and services to improve efficiency.
Qualifications
For development purposes the following knowledge, skills and experience are required:
- Good people management skills.
- Technical expertise in predominant skillset area.
- Competent admin skills with sound working knowledge of internal business system.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented, but can interchange on Install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/ SSAIB/ NSI accredited company.
- Valid CSCS/ECS Card.
- IPAF/ PASMA/ Asbestos Awareness certification.
- Recent/current electrical qualifications.
- Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone).
- Preference given to candidates with proven Gallagher Access Control skills and knowledge.
Behaviours
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Safety & Security Engineer employer: north tech1
Contact Detail:
north tech1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and products in safety and security systems, especially those mentioned in the job description like CCTV and access control. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industry, particularly those who work with BAFE/SSAIB/NSI accredited companies. Engaging with current employees or attending relevant events can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service and technical support. Highlight specific examples where you provided solutions during reactive call-outs or installations, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your teamwork and communication skills during any interactions with us. Since the role requires collaboration and relationship building, emphasising your ability to work well in a team will make you a more attractive candidate.
We think you need these skills to ace Safety & Security Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Safety & Security Engineer role. Emphasise your technical expertise, customer service orientation, and any previous work with BAFE/SSAIB/NSI accredited companies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of North's values and how your background fits their needs. Mention specific technologies you have worked with, such as CCTV or Access Control systems, and express your enthusiasm for the role.
Showcase Relevant Certifications: Include any relevant certifications like CSCS/ECS Card, IPAF, PASMA, or Asbestos Awareness in your application. Highlighting these qualifications can set you apart from other candidates.
Demonstrate Soft Skills: In your application, illustrate your people management skills and ability to work as part of a team. Provide examples of how you've successfully communicated with clients or resolved issues in previous roles.
How to prepare for a job interview at north tech1
✨Showcase Your Technical Expertise
Make sure to highlight your technical skills related to safety and security systems, such as fire alarms, CCTV, and access control. Be prepared to discuss specific projects or experiences where you successfully installed or serviced these systems.
✨Demonstrate Customer Service Skills
Since the role emphasises high levels of customer service, share examples of how you've effectively communicated with clients in the past. Discuss any situations where you provided solutions during reactive call-outs or planned visits.
✨Understand the Company’s Values
Familiarise yourself with North's values: know your craft, colleagues, customers, and how to connect. During the interview, relate your personal values and work ethic to these principles to show that you align with their culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about how you would handle technical challenges or customer interactions, especially in high-pressure situations, and be ready to articulate your thought process.