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- Tasks: Support vulnerable young people in accommodation, ensuring their safety and wellbeing.
- Company: Join a dedicated team in County Durham focused on empowering young individuals.
- Benefits: Enjoy a competitive salary, pension, and the chance to make a real difference.
- Why this job: Be part of a supportive culture that values your input and promotes personal growth.
- Qualifications: Experience with young people or homelessness is essential; strong communication skills are a must.
- Other info: Access to a car is required due to the nature of the role.
The predicted salary is between 20000 - 30000 £ per year.
We have a new role available for Case Workers to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation, based in Bishop Auckland and Tow Law County Durham.
Location: County Durham
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum plus pension and other benefits
Closing Date: 13th July 2025
Key Note: Due to shift times, geographical location and type of work, we request people to have access to a car.
About the Role
As Young People Case Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director. You will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. The service consists of two hubs, one in Bishop Auckland and one in Tow Law, and we have an Outreach service to seven dispersed properties in Bishop Auckland. Your role will span all three areas for job rotation and continuity of service. The team follows a 5-week shift pattern of 8-hour shifts between 0730 – 2200 hrs including weekends and bank holidays as one service is 24/7 and both sites have dedicated night staff. The accommodation services are based in Bishop Auckland and Tow Law in County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. This includes outreach support to clients in dispersed properties in the area. The role does involve lone working.
Key responsibilities include:
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
- Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
- Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
- Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
- Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.
About You
You will need to have the following skills and experience:
- Experience working with young people or those affected by homelessness.
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
- Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
- Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
- Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
Young People Case Worker employer: Depaul UK
Contact Detail:
Depaul UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Young People Case Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people in your area, especially those related to homelessness and mental health. This knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Network with professionals in the field of youth work and social services. Attend local events or workshops to connect with others who may provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported young people or vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Show your commitment to continuous professional development by mentioning any relevant training or certifications you have completed. This demonstrates your dedication to improving your skills in this vital area.
We think you need these skills to ace Young People Case Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience working with young people or those affected by homelessness. Emphasise any skills related to risk assessments, support planning, and safeguarding.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable clients. Mention specific experiences that demonstrate your understanding of the challenges faced by individuals in similar situations.
Highlight Relevant Skills: In your application, clearly outline your literacy, numeracy, and IT skills. Also, mention your commitment to diversity and equality, as these are crucial for the role.
Showcase Teamwork and Collaboration: Since the role involves working with external agencies and volunteers, provide examples of how you've successfully collaborated with others in previous roles. This will show your ability to work effectively within a team.
How to prepare for a job interview at Depaul UK
✨Show Your Passion for Supporting Young People
Make sure to express your genuine interest in working with young people and those facing homelessness. Share any relevant experiences or stories that highlight your commitment to making a positive impact in their lives.
✨Demonstrate Your Understanding of the Role
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how your skills and experiences align with the needs of the role, particularly around risk assessments and support planning.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations involving clients. Think of examples from your past experiences where you successfully navigated challenges or supported individuals in need.
✨Highlight Your Teamwork Skills
Since the role involves collaboration with external agencies and team members, be ready to discuss your experience working in teams. Emphasise your ability to communicate effectively and work towards common goals, especially in challenging environments.
