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- Tasks: Lead a team to achieve sales targets while coaching and developing agents in the field.
- Company: Join Hyperoptic, the UK's most loved broadband provider, awarded for excellence and customer satisfaction.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts from top brands.
- Why this job: Be part of a dynamic team that values innovation, collaboration, and personal growth.
- Qualifications: Strong academic record and experience in sales management, especially in broadband or telecommunications.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
About the role and the Team: As Residential Team Leader for Hyperoptic, you are responsible for customer acquisition as well as team management. As a Team Leader, you will deliver sales across business and residential markets in line with various targets. This role is very hands-on, so you will spend a considerable amount of time in the field coaching, developing and showing agents how to perform to the expected standards. As this is a people management role managing a team of 8, we are looking for someone who will lead and inspire by acting as a great role model, as well as supporting the team at every stage of their career.
What will you be doing?
- Meet or exceed sales targets and increase sales conversion rate
- Inspire, manage and motivate the team
- Monitor every team member to support their development
- Manage a plan of all team’s activities on a daily basis, support the team in real time, work with all relevant stakeholders to ensure the smooth implementation of planned activities
- Demonstrate a structured approach to sales, maximising every opportunity
- Act as brand ambassador of the company
- Demonstrate company values in every interaction with customers
- Present benefits of our service in a clear and understandable way
- Promote Hyperoptic product and service advantages
What we are looking for:
- Demonstrated good academic record
- People management and development skills
- Proven track record of performance in business sales management
- Experience working with SMEs
- Experience working in a field sales management role
- Experience in the broadband/telecommunications market
Why work for us? We’re in our customer’s corner and our vision is to be the UK’s most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award. We’re also very proud to have been awarded Great Place to Work Certification (2023) and UK’s Best Workplaces for Wellbeing.
Going beyond the expected: Whatever we’re doing – whether we’re liaising with property professionals, delivering our network, or installing in a customer’s home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
- We work smarter, together
- We stay focused
- We strive for excellence
Some of our key Benefits:
- 25 days’ paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
Field Sales Team Leader employer: Hyperoptic
Contact Detail:
Hyperoptic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Team Leader
✨Tip Number 1
Familiarise yourself with Hyperoptic's products and services. Understanding the unique selling points of what we offer will help you articulate our advantages clearly during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and motivated teams in the past. Highlighting specific instances where you've inspired others will resonate well with us, as we're looking for a strong team leader.
✨Tip Number 3
Research the broadband and telecommunications market trends. Being knowledgeable about the industry will not only impress us but also allow you to discuss how you can contribute to our goals effectively.
✨Tip Number 4
Prepare to discuss your approach to achieving sales targets. We value structured sales strategies, so think about how you can maximise opportunities and support your team in reaching their goals.
We think you need these skills to ace Field Sales Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field sales management and people development. Emphasise any achievements in meeting sales targets and managing teams, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and driving sales. Mention specific examples of how you've inspired and developed team members in previous roles, aligning with Hyperoptic's values.
Showcase Your Knowledge of the Industry: Demonstrate your understanding of the broadband and telecommunications market in your application. Mention any relevant experience or insights that could set you apart from other candidates.
Highlight Your People Management Skills: Since this role involves managing a team, be sure to detail your people management skills. Discuss how you've successfully coached and motivated teams in the past, and how you plan to do the same at Hyperoptic.
How to prepare for a job interview at Hyperoptic
✨Showcase Your Leadership Skills
As a Field Sales Team Leader, it's crucial to demonstrate your ability to inspire and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and development strategies.
✨Understand the Product Inside Out
Familiarise yourself with Hyperoptic's products and services. Be ready to discuss their advantages and how they stand out in the broadband market. This will show your commitment and help you present the benefits clearly during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-time challenges. Think of scenarios where you've had to monitor team performance or adapt plans to meet sales targets, and be ready to share these experiences.
✨Emphasise Your Customer-Centric Approach
Hyperoptic values going beyond the expected for customers. Be prepared to discuss how you've prioritised customer satisfaction in your previous roles and how you plan to embody this principle as a brand ambassador.
