At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure excellent customer service.
- Company: Join Poundland & Dealz, a thriving retail chain with over 850 stores in the UK and Ireland.
- Benefits: Enjoy flexible schedules, up to 33 days holiday, 10% in-store discount, and family-friendly policies.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: No specific qualifications required; just a passion for leadership and customer service.
- Other info: Apply early as we may close the vacancy if we receive a high volume of applications.
The predicted salary is between 28800 - 42000 £ per year.
Join us as a Store Manager in a dynamic team where you will play a pivotal role in shaping both team and customer experiences. Your leadership will drive sales and foster an environment aligned with our core values: love our customers, care for our colleagues, and protect the pounds (and euros).
Participate in our annual Retail Management Bonus Scheme, recognising your contributions. Opportunities for professional development, including pursuing a Retail Manager Level 4 qualification through our apprenticeship program. Receive a comprehensive induction and access to in-house development programs to set you up for success. Rota schedules are planned four weeks in advance, supporting work-life balance. Holiday entitlement increases by one day per year, up to 33 days, with options to purchase additional holidays, plus an extra day off for your birthday. Enjoy a 10% in-store discount and exclusive colleague benefits online. Participate in initiatives that recognise and reward colleagues throughout the year. Benefit from enhanced family-friendly policies and life assurance. Access Employee Assistance programs to support your well-being.
Love our customers: Ensure high standards of customer service by coaching and guiding your team to deliver excellent experiences during every interaction. Lead with the right people in the right roles at the right times to ensure store success.
Care for our colleagues: Create a safe, compliant environment and lead by example, working shoulder to shoulder with your team. Develop your team through career growth opportunities, internal promotions, and role development.
Protect the pounds (and euros): Guide a passionate team towards achieving commercial objectives, understanding their contribution to store success. Implement strategic approaches to sales, shrinkage, and service to ensure smooth and efficient store operations.
This is an exciting opportunity for those eager to impact a vibrant retail environment. If you are driven to lead, inspire, and succeed, we want to hear from you. Apply now and start your rewarding career with us.
Since 1990, Poundland has grown from humble beginnings to over 850 stores and nearly 17,000 colleagues across the UK and Ireland. The addition of Dealz in 2011 has expanded our reach, delivering unbeatable value to millions. At Poundland & Dealz, we aim to provide not just products at great prices but also a thriving environment where colleagues can flourish and contribute to our mission of delivering value. Our culture is built on three core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours daily creates a fun, friendly, and surprising workplace where everyone can be their best selves.
Store Manager employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with our core values: love our customers, care for our colleagues, and protect the pounds. During your interview, be ready to share examples of how you've embodied these values in your previous roles.
✨Tip Number 2
Research the latest trends in retail management and customer service. Being knowledgeable about current practices will help you demonstrate your commitment to excellence and innovation during discussions with us.
✨Tip Number 3
Prepare to discuss your leadership style and how you develop your team. We value leaders who inspire and motivate their colleagues, so think of specific instances where you've successfully guided a team towards achieving goals.
✨Tip Number 4
Showcase your understanding of commercial objectives and how you can contribute to achieving them. Be ready to talk about strategies you've implemented in the past that have positively impacted sales and store operations.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and expectations of a Store Manager. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully led teams, improved customer service, or achieved sales targets in previous roles.
Align with Core Values: Demonstrate how you embody the company's core values: love for customers, care for colleagues, and protecting financial resources. Use anecdotes to illustrate your commitment to these principles.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only expresses your enthusiasm for the role but also outlines how your skills and experiences make you the ideal candidate. Make sure to address why you want to work specifically for this company.
How to prepare for a job interview at Poundland & Dealz
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching techniques and how you foster a positive work environment.
✨Understand Customer Service Excellence
Make sure you can articulate what excellent customer service means to you. Be ready to discuss strategies you've implemented to enhance customer experiences and how you would coach your team to achieve high standards.
✨Know the Business Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales targets and shrinkage. Be prepared to discuss how you would drive sales and manage costs effectively in the store.
✨Emphasise Team Development
Highlight your commitment to developing your team. Discuss any previous experiences where you've helped colleagues grow through training or promotions, and how you plan to create career growth opportunities for your future team.